Abram, Trilia Bella B., Tinneke M. Tumbel, and Joanne V. Mangindaan. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Cafe Kapal Bitung”. Productivity 4, no. 1 (January 16, 2023): 1–5. Accessed July 17, 2024. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/45838.