Mandagi, Anastacia A., Johny A. F. Kalangi, and Olivia F. C. Walangitan. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Pegadaian (Persero) UPC Malalayang Dua”. Productivity 3, no. 3 (April 2, 2022): 217–221. Accessed May 8, 2024. https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/39772.