Mamesah PRE. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Hotel Lucky Inn Manado. Product. [Internet]. 2020 Jan. 20 [cited 2024 Aug. 16];1(1):46-52. Available from: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/27448