Abram TBB, Tumbel TM, Mangindaan JV. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Cafe Kapal Bitung. Product. [Internet]. 2023 Jan. 16 [cited 2024 Dec. 22];4(1):1-5. Available from: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/45838