Paputungan T, Tamengkel LF, Walangitan OFC. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan PT JNE Kotamobagu. Product. [Internet]. 2021 Oct. 4 [cited 2024 May 3];2(5):397-402. Available from: https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/36073