PROFESIONALISME KINERJA KEPALA LINGKUNGAN DALAM PELAYANAN PUBLIK DI KECAMATAN WENANG DI MASA PANDEMI COVID 19

Authors

  • Steven W. Mongkau Pemerintah Kota Manado
  • Agustinus B. Pati Pascasarjana, Universitas Sam Ratulangi
  • Evelin J. R. Kawung Pascasarjana, Universitas Sam Ratulangi

DOI:

https://doi.org/10.35791/agrsosek.17.2%20MDK.2021.35404

Keywords:

professionalism, performance, head of neighborhood, public service

Abstract

This study aims to determine the professionalism of the neighborhood head in public services in Wenang District, Manado City, North Sulawesi Province during the Covid-19 pandemic. The data in this study were obtained by conducting observations and interviews and documentation with predetermined informants. The results showed that the unprofessional performance of the neigborhood head in Wenang District during the Covid-19 pandemic could be seen from several things, namely the lack of responsiveness, creativity and innovation of the neigborhood head in Wenang District. This is due to several factors, namely changes in work patterns during the COVID-19 pandemic, mastery of basic tasks and functions that are not optimal, leadership, education, mastery of technology and transportation, compensation and welfare and evaluation in terms of measurable performance.

Author Biographies

Steven W. Mongkau, Pemerintah Kota Manado

Staf dan Penelilti Pemerintah Kota Manado/ASN

Agustinus B. Pati, Pascasarjana, Universitas Sam Ratulangi

Staf Pengajar dan Peneliti pada PS Pengeloaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

Evelin J. R. Kawung, Pascasarjana, Universitas Sam Ratulangi

Staf Pengajar dan Peneliti pada PS Pengeloaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

References

Sugiono, 2017, Metode Penelitian Kuantitatif, Kualitatif dan R&D, Bandung: Alfabeta Siagian, Sondang P. 2000. Organisasi Kepemimpinan dan Perilaku Administrasi.Jakarta Gunung Agung Sujarweni, Wiratna. 2014. Metode Penelitian: Lengkap, Praktis, dan Mudah di pahami. Yogyakarta: PT Pustaka Baru.

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Published

2021-07-30

How to Cite

Mongkau, S. W., Pati, A. B., & Kawung, E. J. R. (2021). PROFESIONALISME KINERJA KEPALA LINGKUNGAN DALAM PELAYANAN PUBLIK DI KECAMATAN WENANG DI MASA PANDEMI COVID 19. AGRI-SOSIOEKONOMI, 17(2 MDK), 487–496. https://doi.org/10.35791/agrsosek.17.2 MDK.2021.35404

Issue

Section

Articles