IMPLEMENTASI KEBIJAKAN SISTEM PELAYANAN INFORMASI DAN PERIZINAN INVESTASI DI BADAN KOORDINASI PENANAMAN MODAL PROVINSI SULAWESI UTARA

Abstract

Abstrak: The system of Licensing and Investment information services Electronically (SPIPISE) is the
innovation of public service that aims to bring about the licensing service and non-licensing better. The
system of Licensing and Investment information services electronically allows investors to do simply
licensing arrangements, cheap, efficient, and predictable. The system of Licensing And Investment
information services Electronically also provides convenience for officers of the capital investment
Coordination Agency (BKPM) and Integrated Service of one door (PTSP) to do the validation and get data
in processing the application for the investment into capital investment coordination board authority nor
one door Integrated Services. The system of Licensing and Investment information services electronically
has three (3) main menu; information capital investment, capital investment and Supporting Services.
Implementation of the system of Licensing and Investment information services electronically viewed from
4 implementation theory according to Edward III, namely: communication, resources, attitudes and
bureaucratic structure. This research uses descriptive method of kualitatif approach through an in-depth
interview to 10 (ten) informants, observation and search additional documents in the form of a list of
guidelines for interviewing, recording device and stationery to write. The results showed that in general the
system of Licensing and Investment information services electronically has not gone well.
Key words: Implementation of Licensing and Investment Information Service
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