Implementasi Program Jaminan Hari Tua Di Badan Penyelenggara Jaminan Sosial Ketenagakerjaan Kota Manado

Abstract

ABSTRACT: This research comes from the phenomenon that program implementation of pension plan is still not
optimal in Manado city. The goal of this research is to find out how the program implementation of pension plan in
Manado city. The kind of method that used on this research is qualitative research with measured indicators which are;
the insurance of external condition that faced by institute or the implementing agency will not causing major problem,
whether for implement to provide adequate resources including source of time, whether the necessary integration of
resources are exists, whether the policy that will implemented based on a reliable causal relationship, how many of
causal relation becomes, whether minor relationship of interdependence, in deep comprehension and agreement on
goals, that tasks have been detailed and placed in the correct order, perfect communication and coordinate, those with
power of authority can demand and achieve perfect obedience. Informant researcher are 10 people. Technique of
collecting data are used observation, interview and document technique. While the technical analysis used interactive
model analysis from Miles and Huberman. based on data analysis development, drawn the conclusion that the lack of
human resources to provide maximum service to the participants claim, which lack of socialization implemented, in its
implementation this program is not able to achieve the goals for ensure the workers in old age, causing by new regulation
that manage the implementation of JHT program. Good communication between peer employees has been consist. Also,
good cooperation with related agencies is occurred. With assigning tasks on each employer has been set according their
position. The recommendation that human source possessed to be further enhanced. Socialization is endeavoured
thoroughly to all levels of society working both formal and informal sectors to be further improved. it is concern to
review the rules of government that organize about the implementation of old age program.
Keywords : Implementation, Of Old Age Program, BPJS Ketenagakerjaan