Transparansi Dalam Pelayanan Surat Izin Usaha Kecil Dan Menengah Pada Kantor Pelayanan Perizinan Terpadu Pada Kantor Pelayanan Perizinan Terpadu Kabupaten Kepulauan Sangihe.

MIRSADI LALO, WELSON ROMPAS, VERRY LONDA

Abstract


This study aims to documentation , cost and procedures that are still convoluted.
Referring to the findings in this study , it is necessary not give advice as follows : The executive services
necessary to optimize the dissemination of the procedural requirements of licensing services to businesses
that trade transparency of services can be achieved optimally , efficiently , and effectively , and the
executor of service should be improve performance should be more professional priority work ,
transparency , accountability , and responsibility, and also no less important factor is the mentality and
morality .
determine Transparency in service permit small and medium enterprises in the Integrated Licensing
Service Office Sangihe regency and the extent of satisfaction of service recipients Licensing , the data
collection was conducted through interviews with 15 informants consisting of : 1 the head office , 4 the
field of licensing services and 10 community service user permissions. In general , almost all indicators of
transparency services licenses held by its agencies viding less transparent in terms of time.
Keywords : Transparency in Service License Small and Medium Size In Integrated Licensing Service
Office Sangihe regency .

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