MEASURING EMPLOYEE JOB PERFORMANCE THROUGH EMPLOYEES SKILL AND KNOWLEDGE AT PT. PLN (PERSERO)

Abstract

There is a difference between training employee and not training employee. Training employee more well manner rather than not training employee. Why? Training employee while their working more effective in their performance, training helped people to becoming more effective at work by modifying skills, knowledge, and ability for getting experience to achieve a better performance. Research objectives are to analyze the measuring the effectiveness of skills, knowledge, and ability on the job training. The population observed is PLN Sulawesi Utara Tengah and Gorontalo (SUTG) employee in HRM division as many as 20 respondents. This research used quantitative analyze by using questionnaires and used multiple regression analysis. The conclusion is employee job training and employee job performance it both influence employee job performance simultaneously and partially. This research suggest that the company need to improve the quality of training program. The company need to find out the expected quality of the training program based on the trainees opinion in order to improve their skill and knowledge, and then consider the way to develop a better training program.

Keywords: training, knowledge, skills, job performance, on-the-job