THE IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING (ERP) IN FINANCIAL MANAGEMENT AT PT. PLN (PERSERO) MANADO AREA

Abstract

PT. PLN (Persero) Manado Area currently implements the ERP system in its business process as a strategy to be competitive in global market. This system can make the business activity become more effective and efficient because with ERP, the company is able to work via internet or in other words, every transaction can be done by online so everyone can open or monitor all activities in PLN including financial activities. The research objectives are to analyze the process of ERP system implementation and to know more deeply about the benefits of ERP system according to financial management employee. The theories that are used in this research are Management Information System (MIS), and Enterprise Resource Planning (ERP). The qualitative method is chosen to be used in this research, by taking five samples from financial management employees in PT. PLN (Persero) Manado Area. After doing the research, two conclusion can be formulated. Firstly the result proved that the Implementation of ERP system in PT. PLN (Persero) Manado Area conducted in four phases: plan and analyze, configure and build test and the last one is deploy. Secondly the key benefits of ERP system can be evaluated from two indicators which are operational effectiveness and operational efficiency.

Keywords: enterprise resource planning, implementation process, key benefits