Pengaruh Gaji, Insentif, dan Bonus terhadap Kepuasan Kerja Mitra Pengemudi Grab Car PT. Solusi Transportasi Indonesia Cabang Kota Manado

Rizki Reinaldi Thanan, Riane Johnly Pio, Johny A. F. Kalangi

Abstract


Rewards are one of the factors that affect various human resource activities at every company. The purpose of this research is to determine the effect of salary, incentives, and bonuses based on job satisfaction of Grab Car driver branch PT. Solusi Transportasi Indonesia at Manado City. The value purpose for this research was doing a survey to Grab Car drivers at Manado City as a sample within 100 respondents. The Regression Analysis is the method that was used for this research and the result found as partial that salaries, incentives, and bonuses have an impact on job satisfaction. The multiple regression research also found that salaries, incentives, and bonuses have a big impact on job satisfaction. The elements of reward such as salaries, incentives, and bonuses have become the very crucial parts of job satisfaction. Therefore, the company management should give serious attention to implementing it, to avoid decreasing the impact that Grab Car driver for job satisfaction to decreased incentives and bonuses.

Keywords


Salary, Incentive, Bonus, Job Satisfaction

Full Text:

PDF

References


Andries, H., Areros, W. A., and Pio, R. J. (2018). The Influence of Online Community Experience on Brand Image and Brand Engagement in the Formation of Value Co-Creation (Study at Go-Jek Community in Manado). Advances in Economics, Business and Management Research, Vol. 74, Atlantis Press.

Armstrong, M. (2006). A Handbook of Human Resource Management Practice. 10th Edition. Published by Kogan Page Limited.

Beardwell, J., and Thompson, A. (2017). Human Resource Management- A Contemporary Approach. Eighth edition. Pearson Education Limited Edinburgh Gate Harlow, United Kingdom.

Ben-Elia, E., Erev, I., and Shiftan, Y. (2008). The Combined Effect of Information and Experience On Drivers' Route-Choice Behavior. Transportation, 35, (2), 165-177.

Bugdol, M., and Jedynak, P. (2020). Bonus for Quality of Products and Services in the TQM Concept. The Problems of Reality and Justice. International Journal for Quality Research, 14 ( 3), 717-738.

Cahyono, A., & Sungkowati, S. (2016). Perancangan Sistem Gaji Pada PT. Toppan Cibitung Menggunakan Microsoft Visual Basic 6.0 dan Microsoft Sql Server 2000. Jupiter. Ejournal.borobudur.ac.id. Retrieved from http://ejournal.borobudur.ac.id/index.php/08/article/download/439/436.

Cottingham, M., Erickson, R., and Diefendorff. J. (2015). Examining Men’s Status Shield and Status Bonus: How Gender Frames the Emotional Labor and Job Satisfaction of Nurses. Sex Roles, 72, (7-8), 377-389.

Febrianto, A., Minarsih, A. M dan Warso, M, M. (2016). Pengaruh Insentif , Komunikasi dan Lingkungan Kerja Terhadap Kepuasan Kerja dan Implikasinya Terhadap Produktivitas Kerja di CV Duta Karya Semarang. Journal of Management, 2, (.2), 1-15.

Gunasekaran, A., Subramanian, N., and Papadopoulos, T. (2017). Information Technology For Competitive Advantage Within Logistics And Supply Chains: A Review. Transportation Research Part E: Logistics and Transportation Review, 99, 4-33.

Hadiwijaya, H. (2016). Pengaruh Insentif dan Pengembangan Karir terhadap Kepuasan Kerja Melalui Kinerja Karyawan Sebagai Variable Intervening (Studi Kasus pada PT. Smartfren Telecom Palembang). Seminar Nasional Teknologi Informasi, Bisnis, dan Desain, STMIK – Politeknik PalComTech.

Halim, R. R. (2019). Pajak, Mekanisme Bonus dan Transfer Pricing. Jurnal Pendidikan Akuntansi & Keuangan, 7, (1), 21.

Hardianto, H., Rugaiyah., and Rosyidi, U. (2019). The Effect of Reward and Job Satisfaction Toward Turnover Intention Private Junior High School. International e-Journal of Educational Studies (IEJES), 3, (6), 128-140.

Haussmann, T. (2016). Compensation and Benefits: Essentials of Bonus Plans. in Handbook of Human Resources Management. Editor: Matthias Zeuch, Springer-Verlag Berlin Heidelberg.

International Labour Organization. (2016). Global Wage Report 2016/17: Wage inequality in the workplace.

Kaplan, S., and Henderson, R. (2005). Inertia and incentives: Bridging organizational economics and organizational theory. Organization Science, 16, (5), 509-521.

Kramar, R., Bartram, T., De Cieri, H.,. Noe, R. A., Hollenbeck, J. R., Gerhart, B., Wright, P. M. (2014). Human resource Management in Australia: Strategy, People, Performance. Fifth edition. McGraw-Hill Education, Australia.

Kroos, P., Schabus, M. and Verbeeten, F. (2018). Voluntary Clawback Adoption and The Use of Financial Measures in CFO Bonus Plans. Accounting Review, 93, (3), 213-235.

Lightman, N., and Kevins, A. (2019). Bonus or Burden? Care Work, Inequality, and Job Satisfaction in Eighteen European Countries. European Sociological Review, 35, (6), 825-844.

Mabaso, C., and Dlamini, B. (2017). Impact of Compensation and Benefits on Job Satisfaction. Research Journal of Business Management, 11, (2), 80-90.

McHugh, M., and Ma, C. (2014). Wage, Work Environment, and Staffing: Effects on Nurse Outcomes. Policy, Politics, and Nursing Practice, 15, 72-80.

Mithas, S., Tafti, A., Bardhan, I., and Goh, J. M. (2012). Information Technology and Firm Profitability:Mechanisms And Empirical Evidence. MIS Quarterly: Management Information Systems, 36, (1), 205-224.

Noe, R. A., Hollenbeck, J. R., Gerhart, B and Wright, P. M. (2016). Fundamentals of Human Resource Management. Sixth Edition. Published by McGraw-Hill Education, 2 Penn Plaza, New York.

Nur, S., Noor, A., Nadzirah, S., and Zainordin, H. (2018). The Impact of Rewards as Motivation on Job Satisfaction in A Quantity Surveying Consultant Firm. International Journal of Modern Trends in Social Sciences, (1), (4), 1-14.

Pio, R. J. and Tampi, J. R. E. (2018) The Influence of Spiritual Leadership on Quality of Work Life, Job Satisfaction and Organizational Citizenship Behavior. International Journal of Law and Management, 60 (2), 757-767.

Pouliakas, K. (2010). Pay Enough, Don't Pay Too Much or Don't Pay At All? The Impact of Bonus Intensity on Job Satisfaction. Kyklos, 63, (4), 597-626.

Rivai, V. (2009). Islamic Human Capital: dari Teori ke Praktik Manajemen Sumber Daya Islami. PT Raja Grafindo Persada, Jakarta.

Satriani, R. D., dan Maharani, S. (2020). Pengaruh Gaji dan Jam Kerja Terhadap Kepuasan Kerja Karyawan UD. Hasby Mlarak dengan Kompensasi Sebagai Variabel Intervening. Skripsi. Ponorogo.

Silalahi, S., Handayani, P., and Munajat, Q. (2017). Service Quality Analysis for Online Transportation Services: Case Study of GO-JEK. Procedia Computer Science, 124, 487-495.

Sohrabi, S. N., Von, S. R., and Furnell, S. (2016). Information Security Policy Compliance Model in Organizations. Computers and Security, 56, 1-13.

Terera, S., and Ngirande, H. (2014). The Impact of Rewards on Job Satisfaction and Employee Retention. Mediterranean Journal of Social Sciences, 5, (1), 481-487.

Wael, S. Z and Farouk, S. (2017). The Impact of Financial Reward on Job Satisfaction and Performance: Implications for Blue Collar Employees. China-USA Business Review, 16, 8, 369-378.

Williams, C., Asi, Y., Raffenaud, A., Bagwell, M., and Zeini, I. (2016). The Effect of Information Technology on Hospital Performance. Health Care Management Science, 19, (4). 338-346.




DOI: https://doi.org/10.35797/jab.v11.i2.53-60

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 JURNAL ADMINISTRASI BISNIS (JAB)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Diterbitkan Oleh:

Program Studi Administrasi Bisnis, Fakultas Ilmu Sosial dan Politik, Universitas Sam Ratulangi Manado, Indonesia.

Kantor Editor :

Jl. Kampus Bahu Unsrat, Malalayang - Manado 95115

No. Telp. +62 81242877176, +62 82348699889