IMPLEMENTASI SISTEM INFORMASI ADMINISTRASI KEPENDUDUKAN (SIAK) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MANADO

Abstract

Abstract: Implementation of Population Administration Information System is the implementation
of a policy in a web-based system which is based procedures - the procedures and wear special
standardization. In order to provide effective and efficient services, computerized services was
needed. In support of the population administration to improve the quality of services performed
either by applying or using the information system of population administration. This study aims
to investigate the implementation of the information system of population administration in the
Department of Population and Civil Registration Manado obstacles encountered along its
implementation. The research method used was qualitative, where the technique used data
collection using interviews is to get the necessary information through oral communication directly
with the informant or informants. After interviews with 15 informants, further data collection
techniques used were observation and documentation field. From the research that has been done
in the Department of Population and Civil Registration Manado City can be seen that the
implementation of the Population Administration Information System (SIAK) has been going well
but there are still obstacles and problems in the process.

Keywords : Population Administration Information System Implementation (SIAK).