THE INFLUENCE OF INTERNAL COMMUNICATION AGAINST THE EFFECTIVENESS OF THE SERVICE IN THE OFFICE OF THE HEAD OF MANDOLANG REGENCY OF MINAHASA IN NORTH SULAWESI PROVINCE

Abstract

The purpose of this research is to know the extent of the influence of communication internal
against the effectiveness of the sevices in the Office of the head of Mandolang District Minahasa in North
Sulawesi Province. This research using quantitative research methods. With the samples used is Saturated
Sampling are 35 people. Based on a simple linier regression analysis showed that there is influence of
internal communication between (X) and (Y) work efficiency. It is evident simple linier regression equation
of Y=14,613 + 0,538 X + e. for calculation of the correlation relationship is category of being, This evidenced
by the r value 0,565 interpretation advanced by Sugiono are in the interval (0,00-0,199). And the value of
the coefficient of determination is 31,9% indicating that the influence of internal commucation against the
effectiveness of the service namely 31,9% and the rest is 68,1% influenced by variables that are not included
in this research.
From the results of the comparism of the value of a sig (0,03) a (0,05) these authors conclude that
internal influential communication significantly to the effectiveness of the sevices Head Office Mandolang
in the Regency of Minahasa in North Sulawesi province. Then the hypothesis in this study was accepted
H1and H0 denied.
Keywords: Internal Communication, The Services Effectiveness