Pengaruh Kompensasi terhadap Kualitas Pelayanan Publik pada Pemerintahan Kecamatan Ratahan Kabupaten Minahasa Tenggara

Abstract

This research is dilator by the problems that exist in Ratahan District Government of South Minahasa Regency that
is in Effect of Compensation to Quality of Public Service which still has not give contribution optimally. The existence of factors
that affect the compensation, among others, employee performance and employee job satisfaction. In doing a job, employees
should have high performance. Therefore it is necessary to have a good compensation effect in order to improve the performance
of the employees.
Compensation is an important factor affecting how and why people work in an organization, so that employees can work fulltime to achieve the optimum level of organizational success. Quality of Public Service is the ability of public service officers to
provide a sense of satisfaction in meeting the needs of the community very well so as to provide a good perception by the
community itself. The purpose of this study is to determine whether there is effect of compensation on the quality of public
services in the Government of Ratahan District South Minahasa Regency.
In this research the method used is quantitative method. While the data analysis technique used is a correlation analysis and
simple linear regression analysis to show how far the relationship between the two variables. Based on the results of research
conducted and continued by analyzing the data obtained, then the result is that there is a strong relationship between the effect
of compensation on public service quality of 0.624. This means that hypothesis testing is accepted. From the research results
obtained coefficient of determination of 38.93%, the remaining 61.07% influenced from other factors that are not included in
this study.
Keywords: Effect of Compensation, Quality of Public Service