SUPERVISION OF THE DEPARTMENT OF TRANSPORTATION IN PARKING MANAGEMENT AT THE NATIONAL UNITY PARK (TKB) MANADO CITY

Abstract

The purpose of this research is to know the supervision of the Department of Transportation in Parking
Management in at the National Unity Park (TKB) Manado City in terms of supervision in the management of
parking framework of efforts to increase comfort of the community in the management of parking, supervision
itself based on Regulation No. 3 of 2011 Manado City Transportation Agency as the authorized and responsible
party to arrange and manage parking. This research uses descriptive method of qualitative approach, and data
collection technique done by observation, interview technique and documentation. Number of informants as
many as 9 people. In this research, we use supervision process theory according to Situmorang and Juhir in
Siagian 2008 which is the supervisory process approach includes 2 indicators as follows (1) direct control,
covering (a) direct inspection, (b) on the spot observation, (c) on the spot report , (2) indirect control, including
(a) oral reports, (b) written reports. The result of the research shows that the supervision of the Transportation
Agency in Parking Management at the National Unity Park (TKB) of Manado City is not yet maximal or not yet
good, it can be seen in direct monitoring either direct inspection, on-site observation, on-site report according to
field observation according to informant officers not often conduct direct monitoring, which officers only
routinely do billing retribution’s parking every day.
Keywords: Supervision Dapertement of transportasi, in Parking Management