“PENGARUH IMPLEMENTASI KEBIJAKAN STANDARD OPERASIONAL PROSEDUR TERHADAP KINERJA PEGAWAI PT.PLN UNIT PELAYANAN PELANGGAN AMURANG”. JURNAL ADMINISTRASI PUBLIK 5, no. 80 (October 14, 2019). Accessed July 31, 2026. https://ejournal.unsrat.ac.id/v3/index.php/JAP/article/view/25446.