Tambajong, Christy Emmanuela, University of Sam Ratulangi Manado, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 4 No. 5 (2016): JE Vol. 4 No. 3 (2016) Hal. 236 - 301 - Articles
  ANALYZING THE SERVICE QUALITY OF SILOAM HOSPITAL MANADO USING IMPORTANCE AND PERFORMANCE ANALYSIS (IPA)
  Abstract  PDF