Arie, Fitty V., Universitas Sam Ratulangi Manado, Indonesia

• Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 11 No. 1 (2023): JE. Vol 11 No 1 (2023) - Articles
  THE EFFECT OF SERVICE QUALITY ELEMENTS ON CUSTOMER SATISFACTION AT BRI UNIT UNSRAT MANADO
  Abstract  pdf