Role of Freight Forwarder In Import Export Business At PT.Jasa Trans Samudera Sulut

Abstract

Background This study was conducted at PT. Trans Samudera Sulut Service is
one of the companies engaged in the service of the expedition which is usually called
freight forwarder that serves the freight forwarder services in the form of cargo both
domestically and abroad. The purpose of this research is to know how the role of
freight forwarder in the implementation of import export business. The method of
research used in this study is using data analysis that takes place along with data
collection, such as data reduction, presentation and verification. In this research,
Freight forwarder is a business entity that aims to provide services for all activities
required for the implementation of the delivery, transport and receipt of goods by
using multimodal transport either by land, sea or air. The role of freight forwarder in
the import export business is the role in the consolidation of cargo, as the carrier, in
the documentation, in the packaging, in insurance. Result of this research then the
role of freight forwarder in the implementation of import export business has been
done well although there may still be a few obstacles arises when import export
activities take place as in the case of incompatibility between documents with
checked goods, weather factor effects and shipping facilities that have not used own
companies such as aircraft and ships. Therefore, companies should pay more attention
to the roles of freight forwarders available at the time of export import. PT. Trans
Samudera Sulut Services also contribute in providing services to assist some
entrepreneurs from North Sulawesi who use their services to facilitate the delivery of
goods either outside or outside the country.

Keywords: Role of Freight Forwarder, Export and Import