Pengaruh Gaya Kepemimpinan Transformasional dan Keterlibatan Kerja Terhadap Kinerja Karyawan Pada PT Pegadaian Cabang Malalayang Manado
Keywords:
Transformational Leadership, Work Engagement, Employee PerformanceAbstract
This study aims to analyze the influence of transformational leadership and work
engagement on employee performance at PT Pegadaian Malalayang Branch, Manado. This
research uses a quantitative associative approach with a census sampling technique
involving 38 employees. Data were collected through questionnaires and analyzed using
Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The
results indicate that transformational leadership has a positive and significant effect on
employee performance and work engagement. Meanwhile, work engagement shows a
positive but not significant effect on employee performance. These findings suggest that
transformational leadership plays a dominant role in improving employee performance
through inspiration, motivation, and individual consideration. Therefore, organizations are
encouraged to strengthen leadership quality as a strategic effort to achieve optimal and
sustainable employee performance.
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