KINERJA TENAGA PENGEMUDI MOTOR SAMPAH DALAM PELAYANAN PUBLIK DI KECAMATAN PAAL DUA KOTA MANADO

Authors

  • Richard Daniel Mantik Pemerintah Kota Manado
  • Michael ., Mamentu Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado
  • Deysi L. N. Tampongangoy Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

DOI:

https://doi.org/10.35791/agrsosek.17.2%20MDK.2021.35385

Keywords:

performance, public service, driver of garbage motorcycle

Abstract

The purpose of this study was to determine the cause of the weak performance of the Garbage Motorbike Driver in Paal Dua District. The method used in this research is descriptive with a qualitative approach. This research was conducted in Paal Dua District, Manado City using research instruments through observation and in-depth interviews to 30 respondents. From the results of the study it was found that the problem in this aspect of timeliness then had an impact on the aspects of quantity and effectiveness.In the aspects of quality, independence and work commitment it was found that there were no fundamental problems that affected the performance of garbage motorbike drivers, on aspects of quality, independence and commitment concluded that in general the drivers of garbage motorbikes in Paal Dua sub-district have strong integrity towards their work. To strengthen the performance of garbage motorbike drivers in Paal Dua sub-district, it must be strengthened or added to the aspect of good infrastructure support, in this case at the TPA, it is necessary to add heavy equipment, the availability of fuel and operators as needed

Author Biographies

Richard Daniel Mantik, Pemerintah Kota Manado

Staf dan peneliti Pemerintah Kota Manado

Michael ., Mamentu, Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

Staf Pengajar dan Peneliti pada Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

Deysi L. N. Tampongangoy, Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

Staf Pengajar dan Peneliti pada Program Studi Pengelolaan Sumberdaya Pembangunan, Pascasarjana, Universitas Sam Ratulangi, Manado

References

Mangkunegara, A. Anwar Prabu, 2001, Manajemen Sumber Daya Manusia Perusahaan, Bandung. Penerbit PT. Remaja Rosdakarya.

Peraturan Walikota Manado Nomor 16 Tahun 2016, tentang Pelimpahan Kewenangan Pengelolaan Kebersihan dari Dinas Kebersihan dan Pertamanan Kota Manado Kepada Pemerintah Kecamatan Se-Kota Manado.

Poerwadarminta. 2007. Kamus Umum Bahasa Indonesia. Jakarta: PN Balai Pustaka.

Robbins, P. 2006. Perilaku Organisasi. Edisi Bahasa Indonesia, jilid pertama, Jakarta. PT. Indeks Kelompok Gramedia.

Setiawan. 2014. Pengaruh Kompensasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada CV. Berkat Anugerah. Denpasar. Universitas Udayana.

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Published

2021-07-30

How to Cite

Mantik, R. D., Mamentu, M. ., & Tampongangoy, D. L. N. (2021). KINERJA TENAGA PENGEMUDI MOTOR SAMPAH DALAM PELAYANAN PUBLIK DI KECAMATAN PAAL DUA KOTA MANADO. AGRI-SOSIOEKONOMI, 17(2 MDK), 409–418. https://doi.org/10.35791/agrsosek.17.2 MDK.2021.35385

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Section

Articles