Analisis Faktor-Faktor Yang Mempengaruhi Perilaku Kepatuhan Masyarakat Penerima Sertipikat Ptsl “Non PBB” Terhadap Pembayaran Pajak Bumi Dan Bangunan Di Kelurahan Girian Indah
DOI:
https://doi.org/10.35791/agrsosek.v19i1.46894Keywords:
compliance behavior; knowledge; awareness; income; service quality; penalty; taxAbstract
This research aims to analyzed the factors that affected the compliance behavior of the PTSL certificate recipients that have not who are not yet compliant in fulfilling their responsibility in paying property tax. This research was conducted in July till September 2022. The research method used in this research is Quantitative research. The results of the hypothesis by using the multiple regression linear formula showed that 1) The understanding regarding taxation does not significantly affected the compliance of PTSL certificate recipients in paying property tax in Girian Indah. Whether the people of Girian Indah understand about taxation does not causing meaningful impact for them to comply; 2) The awareness of paying taxes has a positive and significant impact to the PTSL certificate recipients compliance in paying property tax in Girian Indah. The higher the awareness of the taxpayer the higher the compliance of the people to pay their property tax; 3) Income has positive and significant effect to the compliance behavior of the PTSL certificate recipients in paying their property tax in Girian Indah. The higher the income of the taxpayer the higher the obedience of the people of Girian Indah to pay their property tax; 4) The quality of service has a positive and significant impact to the compliance behavior of the PTSL certificate recipients to pay their property tax in Girian Indah. The better the service provided by the tax officer, the higher the level of taxpayer compliance in paying property tax; 5) tax sanctions have a positive and significant effect on the compliance of PTSL certificate recipients in paying property tax in Girian Indah. The higher the tax sanctions given to taxpayers, the more obedient taxpayers will be in paying property tax.
References
Ajzen, I. 1991. The Theory of Planned Behavior. Organizational Behavior and Human Decision. Processes 50. Hal 179-21. University of Massachusetts at Amherst.
Arikunto, S. 2002. Prosedur Penelitian: Suatu Pendekatan Praktek (Edisi Revisi V). Rineka Cipta. Jakarta.
Ghozali, I. 2013. Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Badan Penerbit Universitas Diponegoro.
Hussein, U. 2004. Metode Penelitian untuk Skripsi dan Tesis Bisnis. Cet ke 6. PT Raja Grafindo Persada. Jakarta.
Sairi, M. 2014. Pengaruh Sanksi, Kesadaran Perpajakan dan Kualitas Pelayanan Wajib Pajak Terhadap Kepatuhan Wajib Pajak Bumi dan Bangunan. Artikel Ilmiah. Universitas Negeri Padang.
Tahar dan Rachman. 2014. Pengaruh Faktor Internal dan Faktor Eksternal Terhadap Kepatuhan Wajib Pajak. Jurnal Akuntansi dan Investasi, Vol. 15, No 1, Januari 2014, Hal : 57-67.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The copyright holder is the journal.Â