Purchase Intention Short Video Marketing Tiktok: Studi Pada Boy Group BTS Tokopedia
DOI:
https://doi.org/10.35797/jab.v12.i1.27-40Keywords:
Kewirausahaan, PemasaranAbstract
Efektivitas sosial media TikTok sebagai pemasaran video pendek dan meningkatnya performa video pendek Tokopedia dan BTS di TikTok pada kampanye WIB spesial ulang tahun Tokopedia ke-12 sangat bertolak belakang dengan menurunnya daya beli konsumen di Indonesia karena dampak dari pandemi covid-19. Dengan fenomena tersebut maka tujuan dalam penelitian ini adalah untuk menganalisis pengaruh variabel interesting content, scenario-based experience, user participant interaction, perceived usefulness, playfulness, the involvement of celebrity, consumer brand attitude terhadap online purchase intention. Model penelitian ini dimodifikasi dari penelitian sebelumnya dengan menambahkan dimensi video pendek dan variabel consumer purchase intention. Penelitian ini dilakukan dengan jumlah subjek sebanyak 455 responden dengan cara purposive sampling. Pengumpulan data dilakukan dengan kuesioner skala likert 1-5 yang disebarkan secara online dan diolah dengan metode PLS-SEM 3.3.3. Hasil penelitian menjelaskan pengaruh hubungan positif yang kuat secara langsung dari mediasi consumer brand attitude terhadap consumer purchase intention. Selanjutnya, pengaruh positif dari interesting content, scenario-based experience dan user participacion interaction terhadap consumer brand attitude. Dan, pengaruh positif perceived usefulness, playfulness, the involvement of celebrity terhadap online purchase intention. Penelitian terdapat implikasi manajerial dan dapat dikembangkan untuk penelitian selanjutnya.References
Abdillah, W., & Hartono, J. (2015). Partial Least Square (PLS) Alternatif Structural Equation Modelling (SEM) dalam Penelitian Bisnis. Yogyakarta: ANDI.
Al-Shukri, H. K., & Udayanan. (2019). Factors Influencing Online Shopping Intention: A study among online shoppers in Oman. International Journal of Academic Research in Business and Social Sciences, Vol. 9, No. 3, 691- 709.
Analisa.io. (n.d.). Malam Ini! Tokopedia Wib TV show Spesial Ulang Tahun Tokopedia Ke-12 tayang di tokopedia play pukul 19.30 wib! - @tokopedia in TikTok: Tiktok Analytics by Analisa.io. Analisa.io. Retrieved October 20, 2021, from https://analisa.io/profile-tiktok/tokopedia/video/6995807656493567233.
Analisa.io. (n.d.). Tokopedia official Tiktok Analytics Profile (@tokopedia) by analisa.io. Analisa.io. Retrieved October 10, 2021, from https://analisa.io/profile-tiktok/tokopedia.
Apjii, B. (2020, November 9). | siaran pers: Pengguna internet Indonesia hampir tembus 200 Juta di 2019 – Q2 2020. Retrieved October 11, 2021, from https://blog.apjii.or.id/index.php/2020/11/09/siaran-pers-pengguna-internet-indonesia-hampir-tembus-200-juta-di-2019-q2-2020/.
Asosiasi Penyelenggara Jasa Internet Indonesia (APJII). (2020). Laporan Survei Internet APJII 2019 - 2020 (Q2).
Badan Pusat Statistik. (2020, May 11). Tingkat Pengangguran Terbuka (TPT) sebesar 7,07 persen. Retrieved September 1, 2021, from https://www.bps.go.id/pressrelease/2020/11/05/1673/-revisi-per-18-02-2021--agustus-2020--tingkat-pengangguran-terbuka--tpt--sebesar-7-07-persen.html.
Badan Pusat Statistik. (2021, February 5). Ekonomi Indonesia 2020 Turun sebesar 2,07 Persen (c-to-c). Retrieved September 2, 2021, from https://www.bps.go.id/pressrelease/2021/02/05/1811/ekonomi-indonesia-2020-turun-sebesar-2-07-persen--c-to-c-.html.
Badan Pusat Statistik. (2021, January 9). Inflasi terjadi pada Agustus 2021 sebesar 0,03 persen. Inflasi tertinggi terjadi di Kendari sebesar 0,62 persen. Badan Pusat Statistik. Retrieved September 1, 2021, from https://www.bps.go.id/pressrelease/2021/09/01/1767/inflasi-terjadi-pada-agustus-2021-sebesar-0-03-persen--inflasi-tertinggi-terjadi-di-kendari-sebesar-0-62-persen-.html.
Biederman, I., & Vessel, E. A. (2006). Perceptual pleasure and the brain: A novel theory explains why the brain craves information and seeks it through the senses. American scientist, 94(3), 247-253.
Chen, Q., Rodgers, S., & He, Y. (2008). A critical review of the e-satisfaction literature. American Behavioral Scientist, 52(1), 38-59.
Devi, N. L. N. S., & Suartana, I. W. (2014). Analisis technology acceptance model (TAM) terhadap penggunaan sistem informasi di Nusa Dua Beach Hotel & SPA. E-Jurnal Akuntansi Universitas Udayana, 6(1), 167-184.
Dodd, M. D., & Supa, D. W. (2011). Understanding the effect of corporate social responsibility on consumer purchase intention. Public Relations Journal, 5(3), 1-19.
Dong, Y. (2011). Research on the influence of traditional media microblog marketing on consumer brand attitude. Jinan University.
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research. Philosophy and Rhetoric, 10(2).
Friedman, H. H., & Friedman, L. (1979). Endorser effectiveness by product type. Journal of advertising research.
Gluck, M. (2012). Digital Ad Engagement: An industry overview and reconceptualization. Retrieved from: Interactive Advertising Bureau (IAB) http://www.iab. net/media/file/IAB-Ad-Engagement-Whitepaper-12-05-12-tweaks.pdf.
Guo, W., & Zhang, B. (2020, November). Research on the Scenario-based Development Strategy of Live Broadcast in the Era of Mobile Internet. In Journal of Physics: Conference Series (Vol. 1684, No. 1, p. 012129). IOP Publishing.
Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Sage publications.
Hair Jr., J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM) An emerging tool in business research. European Business Review Vol. 26 No. 2, 106-121.
Hair, J. F., Hult, G. M., Ringle, C. M., & Sardtedt, M. (2014). A Primer On Partial Least Squares Structural Equation Modeling (PLS-SEM). United States of America: SAGE Publications, Inc.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review Vol. 31 No. 1, 2-24.
Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. (2012). The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications. Long Range Planning, Vol 45, 320-340.
Hollebeek, L. (2011). Exploring customer brand engagement: Definition and themes. Journal of strategic Marketing, 19(7), 555e573.
Hwang, G. J., & Chang, H. F. (2011). A formative assessment-based mobile learning approach to improving the learning attitudes and achievements of students. Computers & Education, 56(4), 1023-1031.
Jiang, Z.,Heng, C. S. and Choi, B. C. (2013), "Research note—privacy concerns and privacy-protective behavior in synchronous online social interactions". Information Systems Research, Vol. 24, No. 3, pp. 579-595.
Lei, Y. (2019). Influential factors of the user's willingness to use the short-term rental Platform Taking Airbnb as an Example. China Business Theory, 07, 218-220.
Lemeshow, S., Hosmer Jr, D., W., Klar, J., & Lwanga, S., K. (1997). Adequacy of Sample Size in Health Studies. John Wiley & Sons.
Lin, C. S., Wu, S., & Tsai, R. J. (2005). Integrating perceived playfulness into expectation-confirmation model for web portal context. Information & management, 42(5), 683-693.
Liu, G. F., Gao, P. C., Li, Y. C., & Zhang, Z. P. (2019, August). Research on the Influence of Social Media Short Video Marketing on Consumer Brand Attitude. In 5th International Conference on Social Science and Higher Education (ICSSHE 19), Atlantis Press (pp. 784-789).
Mathwick, C., & Rigdon, E. (2004). Play, flow, and the online search experience. Journal of consumer research, 31(2), 324-332.
McMillan, S. J., Hwang, J. S., & Lee, G. (2003). Effects of structural and perceptual factors on attitudes toward the website. Journal of advertising research, 43(4), 400-409.
Muslim, S. A. (2020). Pengaruh Penggunaan Brand Ambassador Dan Brand Image Idol K-Pop Terhadap Keputusan Pembelian (Studi Kasus Perusahaan E-commerce Tokopedia) (Doctoral dissertation, Universitas Muhammadiyah Surakarta).
Percy, L., & Rossiter, J. R. (1992). A model of brand awareness and brand attitude advertising strategies. Psychology & Marketing, 9(4), 263-274.
Ramayah, T., & Ignatius, J. (2005). Impact of perceived usefulness, perceived ease of use and perceived enjoyment on intention to shop online. ICFAI Journal of Systems Management (IJSM), 3(3), 36-51.
Rose, R., & Pulizzi, J. (2013). Managing content marketing: the real-world guide for creating passionate subscribers to your brand. BookBaby.
Schiffman, L. G., Kanuk, L. L., Kumar, S. R., & Wisenblit, J. (2010). Consumer behavior.
Scober, R., & Israel, S. (2015). The coming era of scenes. Beijing United Publishing Company, 9-26.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill- Building Approach, 7th edition. New York: John Willey and Sons Ltd.
Singh, S., & Srivastava, S. (2018). Moderating effect of product type on online shopping behaviour and purchase intention: An Indian perspective. Cogent Arts & Humanities, 1-27.
Sledgianowski, D., & Kulviwat, S. (2009). Using social network sites: The effects of playfulness, critical mass and trust in a hedonic context. Journal of computer information systems, 49(4), 74-83.
Song, M. Y., Xiao, H.Y. & Qi, L. Y. (2014). The moderating effect of involvement degree on the relationship between brand experience and purchase intention -- an empirical study based on the smartphone market. Journal of Dalian University of Technology (Social Science edition). Vol.14(3), 62-68
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
TikTok Stats and Analytics for tokopedia. (2021). Retrieved October 23, 2021, from https://hypeauditor.com/tiktok/tokopedia/.
We Are Social. (2019). Digital 2020 Indonesia. New York: We Are Social.
We Are Social. (2020). Digital 2020 Indonesia. New York: We Are Social.
We Are Social. (2021). Digital 2020 Indonesia. New York: We Are Social.
Wenli, F. (2019). Research on the Application of Fashion Communication from the Perspective of Scene Theory. News lovers, 17-21.
Wyozol. (2021). The State of Video Marketing 2021.
Xiao, Y., Wang, L., & Wang, P. (2019, October). Research on the influence of content features of short video marketing on consumer purchase intentions. In 4th International Conference on Modern Management, Education Technology and Social Science (MMETSS 2019) (pp. 415-422). Atlantis Press.
Zhenquan, S., Yuwei, J., & Fei, W. (2010). An Empirical Study: Effects of the Experiences of the Virtual Brand Community on the Brand Identification of the Community Members [J]. Management Review, 12.