Analisis Pengaruh Employee Motivation, Employee Empowerment, Work Life Balance Terhadap Employee Retention Dengan Job Satisfaction Sebagai Variabel Mediasi pada PT XYZ

Authors

  • Orlando Sinaga Universitas Pelita Harapan
  • Rosdiana Sijabat Unika Atma Jaya

DOI:

https://doi.org/10.35797/jab.v12.i1.87-96

Keywords:

employee motivation, employee empowerment, work life balance, job satisfaction, employee retention.

Abstract

The purpose of this study is to determine the influence of employee motivation, employee empowerment, and work life balance on employee retention which job satisfaction as mediating variables. This research was quantitative study with 178 respondents of permanent employee of PT. XYZ as sample. The questionnaire of this research consisted of 20 items of closed questions using a Likert scale 1-5 and 1 item of open question based on nonprobability sampling with sampling incidental technique. The collected data were then tested for validity and reliability, then analysed using the Structural Equation Modelling (SEM). The results of data analysis on this research shows that employee motivation, employee empowerment, and work life balance has a positive and significant influence on job satisfaction. The positive and significant was also found on the influence of employee motivation, employee empowerment, work life balance, and job satisfaction on employee retention. Job satisfaction significantly and positively mediate the relationship between employee motivation on employee retention. Job satisfaction can mediate between employee empowerment on employee retention and also job satisfaction is proven to mediate the influence of work life balance towards employee retention.

References

Andriani, M. & Widiawati, K. (2017). Penerapan Motivasi Karyawan Menurut Teori Dua Faktor Frederick Herzberg Pada PT Aristika Kreasi Mandiri. Jurnal Administrasi Kantor, Vol. 5, No.1, Juni 2017. 83-98.

Anuradha, B. (2015). A Conceptual Framework on Work-Life Balance Challenges in Harmonizing Professional Prospects & Personal Aspects. The International Journal of Business & Management, Vol. 3, Issue 8, August 2015. 82-85.

Arif, B. & Farooqi, Y. A. (2014). Impact of Work Life Balance on Job Satisfaction and Organizational Commitment Among University Teachers: A Case Study of University of Gujrat, Pakistan. International Journal of Multidisciplinary Sciences and Engineering, Vol. 5, No. 9, September 2014. 24-29.

Austyn, T., Lindawati, T., & Pradana, W. (2017). Pengaruh Pemberdayaan Karyawan dan Lingkungan Tempat Kerja Terhadap Kepuasan Kerja dan Loyalitas Kerja Karyawan Pada Perusahaan UMKM di Surabaya dan Madura. Jurnal Ilmiah Mahasiswa Manajemen, Vol 6, No. 2, Desember 2017. 125-132.

Ganapathi, I. M. D. (2016). Pengaruh Work-Life Balance Terhadap Kepuasan Kerja Karyawan (Studi pada PT. Bio Farma Persero). Ecodemica. Vol. IV, No. 1, April 2016, 125-135.

Garson, G. D. (2016). Partial Least Squares: Regression & Structural Equation Models. USA: Statistical Associstes Publishing.

Ghozali, H. I. & Latan, H. (2020). Partial Least Squares, Konsep, Teknik, dan Aplikasi Mneggunakan Program SmartPLS 3.0. Semarang: Universitas Diponegoro Semarang.

Gill, A. (2010). The Relations of Transformational Leadership and Empowerment with Employee Job Satisfaction: A Study among Indian Restaurant Employees. Business and Economics Journal, Vol. 2010, BEJ-18. 1-10.

Gul, A., Akbar, S., & Jan, Z. (2012). Role of Capacity Development, Employee empowerment and Promotion on Employee Retention in the banking sector of Pakistan. International Journal of Academic Research in Business and Social Sciences, Vol. 2, No. 9, September 2012. 284-300.

Hee, O. C. & Rhung, L. X. (2019). Motivation and Employee Retention among Millennials in Malaysia. International Journal of Academic Research in Business and Social Sciences Vol. 9, No. 2, Feb 2019. 876-884. DOI: 10.6007/IJARBSS/v9-i2/5629.

Hong, E. N. C., Hao, L. N., Kumar, R., Ramedran, C., & Kadiresan, V. (2012). An Effectiveness of Human Resource Management Practices on Employee Retention in Institute of Higher learning: A Regression Analysis. International Journal of Business Research and Management, Vol. 3, Issue 2, 2012. 60-79.

Indrayani, Susila. (2014). Analisis Faktor-Faktor Yang Berhubungan Dengan Keinginan Pindah Kerja Perawat Rumah Sakit X Balikpapan Tahun 2014. Jurnal ARSI/Februari 2016, Vol. 2, No. 2. 150-161.

Juliana, & Djakasaputra, A. (2020). Leadership, Compensation dan Motivation Terhadap Kepuasan Kerja Karyawan di Hotel Citi International Sun Yat Sen. Jurnal Ekonomi & Manajemen Universitas Bina Sarana Informatika, Vol. 18, No. 1, 1 Maret 2020. 23-30. DOI: https://doi.org/10.31294/jp.v17i2.

Khera, A. (2015). Impact of Employee Empowerment on Job Satisfaction: An Empirical Analysis of Banks in Chandigarh, (India). International Research Journal of Human Resources and Social Sciences Volume - 2, Issue - 7 (July 2015). 30-39.

Murray, W. C. & Mark, R. H. (2021). Impacts of Employee Empowerment and Organizational Commitment on Workforce Sustainability. 1-14. https://doi.org/10.3390/su13063163.

Nurlinawati, I., Andayasari. L., & Syachroni. (2017). Hubungan antara Motivasi Kerja, Kepuasan Kerja, dan Karakteristik Tenaga Kesehatan Aparatur Sipil Negara (ASN) terhadap Retensi Bekerja di Puskesmas: Analisis Data Risnakes 2017. Media Penelitian dan Pengembangan Kesehatan, Vol. 30, No. 2, Juni 2020, 97-108. DOI: https://doi.org/10.22435/mpk.v30i2.2674.

Robert Walters, (2020). Salary Survey 2020 Greater China dan South East Asia. Diakses pada September 2021, dari https://www.robertwalters.com.sg/content/dam/robert-walters/global/files/salary-survey/robert-walters-ss2020-south-east-asia-greater-china.pdf

Rozzaid, Y., Herlambang, T., & Devi, A. M. (2015). Pengaruh Kompensasi dan Motivasi terhadap Kepuasan Kerja Karyawan (Studi Kasus Pada PT. Nusapro Telemedia Persada Cabang Banyuwangi). Jurnal Manajemen Dan Bisnis Indonesia, Vol. 1, No. 2, Desember 2015. 201-220.

Saleem, M. A. & Rasheed, Iqra. (2014). Impact of Employee Empowerment on Job Satisfaction. International Knowledge Sharing Platform, Vol.4, No.11, 2014. 59-69.

Silaban, M. & Margaretha, M. (2021). The Impact Work-Life Balance toward Job Satisfaction and Employee Retention: Study of Millennial Employees in Bandung City, Indonesia. International Journal of Innovation and Economic Development. Vol. 7, Issue 3, August 2021. 18-26. DOI: 10.18775/ijied.1849-7551-7020.2015.73.2002.

Silalahi, E. M. (2021). Buku Referensi Intellectual Capital Improve Your Employee Productivity and Performance. Yogyakarta: Deepublish.

Sukmadewi, A. W. & Dewi, A. A. S. K. (2020). Kepuasan Kerja Memediasi Hubungan Kompensasi Terhadap Retensi Karyawan. E-Jurnal Manajemen, Vol. 9, No. 3 2020. 1089-1108. DOI: https://doi.org/10.24843/EJMUNUD.2020.v09.i03.p14.

Sutono, A., Pah, J. G., & Aldora, M. (2021). Digital Maturity Manajemen Sumber Daya Manusia pada Theme Park. Bandung: Sekolah Tinggi Pariwisata Bandung.

Suwaji, R. & Sabella, R. I. (2019). Pengaruh Motivasi Dan Kompensasi Terhadap Retensi Karyawan PT. Aerofood ACS Kota Surabaya. Jurnal Mitra Manajemen Online. Vol. 3 No. 10 Oktober 2019. 976-990. 976-990.

Tarjo,. & Herawati, N. (2021). Financial Fraud Pendeteksian Menggunakan Aplikasi Beneish M-Score dan Data Mining. Indramayu: Adanu Abimata.

Tirta, A. H. & Enrika, A. (2020). Understanding the impact of reward and recognition, work life balance, on employee retention with job satisfaction as mediating variable on millennials in Indonesia. Journal of Business and Retail Management Research, Vol. 14, Issue 3, July 2020. 88-99.

Uno, H. B. (2021). Teori Motivasi dan Pengukuran: Analisis di Bidang Pendidikan. Jakarta: Bumi Aksara.

Yustini, T. & Yuliza. (2020). Manajemen Sumber Daya Manusia, Analisis Kajian di Masa Pandemi Covid-19. Malang: Literasi Nusantara.

Downloads

Published

16-04-2022

How to Cite

Sinaga, O., & Sijabat, R. (2022). Analisis Pengaruh Employee Motivation, Employee Empowerment, Work Life Balance Terhadap Employee Retention Dengan Job Satisfaction Sebagai Variabel Mediasi pada PT XYZ. JURNAL ADMINISTRASI BISNIS, 12(1), 87–96. https://doi.org/10.35797/jab.v12.i1.87-96

Issue

Section

Articles