PENGARUH BEAUTY INFLUENCER, BRAND IMAGE, DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN PRODUK SKINTIFIC DI KALANGAN GEN Z DI KOTA MANADO
Keywords:
Beauty Influencer, Brand Image, Word of Mouth, Keputusan Pembelian, Generasi Z, Skintific.Abstract
Generation Z is a consumer group highly adaptable to technology and social media, making beauty influencers and information from their social circle highly influential in their purchasing decisions. Skintific, as a growing brand in the cosmetics and skincare market, needs to understand these factors to maintain and increase its market turnover.
This research uses a quantitative approach with a survey method. Data was collected through questionnaires distributed to a sample of Generation Z in Manado City who have purchased Skintific products. The sampling technique used was purposive sampling. The collected data was then analyzed using multiple regression analysis to test the research hypotheses.
The results of this study are expected to provide evidence regarding the extent to which beauty influencers, brand image, and word-of-mouth contribute to purchasing decisions for Skintific products among Gen Z. Furthermore, the findings should positively impact Skintific in designing more effective marketing strategies, especially in leveraging beauty influencers, building a strong brand image, and encouraging the spread of positive word-of-mouth among target consumers.
Key word: Beauty Influencer, Brand Image, Word of Mouth, Purchase Decision, Generation Z, Skintific.
References
Angella, T., & Rahmadi, M. (2020). Analisis Review Beauty Vlogger , Kualitas Produk , Dan Harga Terhadap Minat Beli Analysis Of Beauty Vlogger Reviews , Product Quality , And Price On Buying Interest. Jurnal Manajemen Dan Perbankan, 7(Juni), 18–32.
Ayu, A., & Palupi, S. (2020). The Influence of Beauty Influencer Toward Purchase Intention of Local Cosmetic. Jurnal Ilmiah Mahasiswa FEB, 8(2). https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/6477
Elvira Dwi Damayanti, W. (2023). Pengaruh Electronic Word of Mouth , Persepsi Harga , dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan , Pengguna Virtual Office di Tripleso Jakarta Pusat. 2(6), 708–721.
Goyette, I., Ricard, L., & Bergeron, J. (2010). e-WOM Scale : Word-of-Mouth Measurement Scale for e-Services Context. 23, 5–23.
Haque, M. G. (2020). Pengaruh Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Pada Pt. Berlian Multitama Di Jakarta. Pengaruh Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Pada Pt. Berlian Multitama Di Jakarta., 21(134), 31–38
Kotler, A. (2019). Prinsip-Prinsip Pemasaran, Edisi Ke-12. Penerbit Erlangga.
Makasidamo, F. P., Tampi, J. R. E., & Kalangi, J. A. F. (2022). Pengaruh Brand Image dan Word of Mouth terhadap Keputusan Pembelian Kosmetik Maybelline di Manado. Productivity, 3(3), 199–204. Retrieved from https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/39769
Putri, E., Tumbel, T. M., & Tamengkel, L. F. (2024). Pengaruh Word of Mouth Communication terhadap Keputusan Pembelian Produk Emina pada Mahasiswa . Productivity, 5(2), 843–848. https://doi.org/10.35797/ejp.v5i1.54679
Ponto, C. R. I., Kalangi, J. A. F., & Asaloei, S. (2023). Pengaruh Brand Ambassador dan Brand Image terhadap Keputusan Pembelian Produk Skincare Garnier Pada Mahasiswa S1 Universitas Sam Ratulangi. Productivity, 4(5), 684–690. Diambil dari https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/51162
Setiawan, Bramianto, Reza Rachmadtullah, and Vina Iasha. "Problem-solving method: The effectiveness of the pre-service elementary education teacher activeness in the concept of physics content." Jurnal Basicedu 4.4 (2020): 1074-1083.
Swasty, W. (2016). Branding. Memahami dan Merancang Strategi Merek.
Syamsurizal, & Ernawati Sri. (2020). The Influence of Brand Image on Purchasing Decisions at Rocket Chicken, Bima City. Brand Journal, Volume 2 N(Brand Image), 1–7.
Taufik, M. S. (2019). Hubungan Tingkat Konsentrasi Dengan Keterampilan Bermain Futsal Unit Kegiatan Mahasiswa Futsal Universitas Suryakancana. Gladi : Jurnal Ilmu Keolahragaan, 10(02), 68–78. https://doi.org/10.21009/gjik.102.01
Wahyuningtias, K. A. (2013). Pengaruh Biaya Kualitas Terhadap Produk Rusak Pada Cv. Ake Abadi. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 1(3), 321–330. https://doi.org/10.35794/emba.v1i3.1741
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Nehemia Emilly Montolalu

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
