KERANGKA KONSEPTUAL: LIVE STREAMING SHOPPING DAN TRUST APAKAH BERPENGARUH TERHADAP IMPULSIVE BUYING?

Authors

  • Amalia Nursyamsiah Telkom University
  • Arry Widodo
  • Anita Silvianita
  • Nurafni Rubiyanti

DOI:

https://doi.org/10.35794/jmbi.v11i1.55623

Abstract

Indonesia has 210 million internet users and become the countries with the highest number of internet users in the world. Business actors use the internet to carry out digital marketing through marketplace. The development of e-commerce in Indonesia has increased, e-commerce facilitates business actors with the new features that can stimulate consumers to purchase. This research aims to determine the relationship between live streaming shopping and impulsive buying through trust. This research uses questionnaire data from respondent, namely Telkom University’ students. This research uses quantitative research using SMART-PLS software and descriptive analysis techniques. The result state that live streaming shopping ultimately contributes and encourages consumers to make impulsive buying (Nurhaliza and Kusumawardhani, 2023).

References

Ahdiat, A. (2023, Oktober 11). Pengunjung Shopee Makin Banyak, Bagaimana E-Commerce Lain? Retrieved from databoks: https://databoks.katadata.co.id/datapublish/2023/10/11/pengunjung-shopee-makin-banyak-bagaimana-e-commerce-lain

Annur, C. M. (2024, February 27). Ada 185 Juta Pengguna Internet di Indonesia pada Januari 2024. Retrieved from databoks: https://databoks.katadata.co.id/datapublish/2024/02/27/ada-185-juta-pengguna-internet-di-indonesia-pada-januari-2024

Chan, T. K., Cheung, C. M., & Lee, Z. W. (2017). The state of online impulse-buying research: A literature analysis. Information & Management. doi:https://doi.org/10.1016/j.im.2016.06.001

Chandrruangphen, E., Assarut, N., & Sinthupinyo, S. (2022). The effects of live streaming attributes on consumer trust and shopping intentions for fashion clothing. Cogent Business & Management. doi:https://doi.org/10.1080/23311975.2022.2034238

Chetioui, Y., Benlafqih, H., & Lebdaoui, H. (2020). How fashion influencers contribute to consumers' purchase intention. Journal of Fashion Marketing and Management. doi: https://doi.org/10.1108/JFMM-08-2019-0157

CNN Indonesia. (2024, January 8). Survei IPSOS: Fitur Shopee Live Paling Populer Buat Brand Lokal & UMKM. Retrieved from CNN Indonesia: https://www.cnnindonesia.com/ekonomi/20240117215544-625-1050940/survei-ipsos-fitur-shopee-live-paling-populer-buat-brand-lokal-umkm

Djafarova, E., & Bowes, T. (2021). ‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services. doi:https://doi.org/10.1016/j.jretconser.2020.102345

Firmansyah, A. (2019). Pemasaran produk dan merek. Jawa Timur: Qiara Media.

Hong, L. M., Zulkiffli, W. F., Nawi, N. C., Radzi, S. N., & Redzuan, R. H. (2023). The Chronology of Impulse Buying Behaviour. In Lecture Notes in Networks and Systems. doi:https://doi.org/10.1007/978-3-031-08093-7_24

Hou, F., Guan, Z., Li, B., & Chong, A. Y. (2019). Factors influencing people’s continuous watching intention and consumption intention in live streaming: Evidence from China. Internet Research. doi:https://doi.org/10.1108/INTR-04-2018-0177

Hu, M., & Chaudhry, S. S. (2020). Enhancing consumer engagement in e-commerce live streaming via relational bonds. Internet Research. doi:https://doi.org/10.1108/INTR-03-2019-0082

Humaira, F. R. (2022, July 14). Pemanfaatan Internet oleh Pelaku Usaha Digital. Retrieved from databoks: https://databoks.katadata.co.id/datapublish/2022/07/14/pemanfaatan-internet-oleh-pelaku-usaha-digital

Ika, N., Fitriyah, Z., & Dewi, N. C. (2020). IMPULSE BUYING DI E-COMMERCE SHOPEE. Dinamika Administrasi: Jurnal Ilmu Administrasi dan Manajemen. Retrieved from https://www.terbitan.sasanti.or.id/index.php/jda/article/viewFile/45/61

Ilmiyah, K., & Krishernawan, I. (2020). Pengaruh Ulasan Produk, Kemudahan, Kepercayaan, Dan Harga Terhadap Keputusan Pembelian Pada Marketplace Shopee Di Mojokerto. Jurnal Management.

ipsos. (2022, March 15). Livestream Selling in Indonesia Market is Growing. Retrieved from ipsos: https://www.ipsos.com/en-id/livestream-selling-indonesia-market-growing

Kaihatu, T. S. (2023). The Influence of Tam Factors on The Interest of Pay Later Users. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 10(1), 162–173.https://doi.org/10.35794/jmbi.v10i1.47351

Kurniawan, D. (2018). Komunikasi Model Laswell Dan Stimulus-Organism-Response Dalam Mewujudkan Pembelajaran Menyenangkan. Jurnal Komunikasi Pendidikan. doi:https://doi.org/10.32585/jkp.v2i1.65

Lee, C.-H., & Chen, C.-W. (2021). Impulse Buying Behaviors in Live Streaming Commerce Based on the Stimulus-Organism-Response Framework. Information (Switzerland). doi:https://doi.org/10.3390/info12060241

Lim, J., & Ayyagari, R. (2018). Investigating the determinants of telepresence in the e-commerce setting. Computers in Human Behavior. doi:https://doi.org/10.1016/j.chb.2018.04.024

Lo, P.-S., Dwivedi, Y. K., Tan, G. W.-H., Ooi, K.-B., Aw, E. C.-X., & Metri, B. (2022). Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis. Journal of Business Research. doi:https://doi.org/10.1016/j.jbusres.2022.04.013

Luo, H., Cheng, S., Zhou, W., Yu, S., & Lin, X. (2021). A Study on the Impact of Linguistic Persuasive Styles on the Sales Volume of Live Streaming Products in Social E-Commerce Environment. Mathematics. doi: https://doi.org/10.3390/math9131576

Martiones, M. R. (2022). Pengaruh Terpaan Media Pada Akun Instagram @localprideindonesia Terhadap Perilaku Konsumtif Mahasiswa FIKOM UIR.

Ming, J., Jianqiu, Z., Bilal, M., Akram, U., & Fan, M. (2021). How social presence influences impulse buying behavior in live streaming commerce? The role of S-O-R theory. International Journal of Web Information Systems. doi:https://doi.org/10.1108/IJWIS-02-2021-0012

Muhamad, N. (2023, November 09). Ini Proyeksi Pertumbuhan E-Commerce Indonesia menurut Google. Retrieved from databoks: https://databoks.katadata.co.id/datapublish/2023/11/09/ini-proyeksi-pertumbuhan-e-commerce-indonesia-menurut-google

Nurhaliza, P., & Kusumawardhani, A. (2023). Analisis Pengaruh Live Streaming Shopping, Price Discount, Dan Ease Of Payment Terhadap Impulse Buying (Studi Pada Pengguna Platform Media Sosial Tiktok Indonesia). Diponegoro Journal Of Management, 12(3). Http://Ejournal-S1.Undip.Ac.Id/Index.Php/Dbr

Nurhayati, H. (2023, December 08). Leading e-commerce sites in Indonesia as of 2nd quarter 2022, by monthly traffic. Retrieved from Statista: https://www.statista.com/statistics/869700/indonesia-top-10-e-commerce-sites/

Nurhayati, H. (2024, January 12). Internet usage in Indonesia - statistics & facts. Retrieved from Statista: https://www.statista.com/topics/2431/internet-usage-in-indonesia/#topicOverview

Saputra, G. G., & Fadhilah, F. (2022). Pengaruh Live Streaming Shopping Instagram Terhadap Kepercayaan Konsumen Online dan Dampaknya pada Keputusan Pembelian. Ekonomi, Keuangan, Investasi dan Syariah. doi:https://doi.org/10.47065/ekuitas.v4i2.2353

Sun, Y., Shao, X., Li, X., Guo, Y., & Nie, K. (2019). How live streaming influences purchase intentions in social commerce: An IT affordance perspective. Elsevier: Electronic Commerce Research and Applications. doi:https://doi.org/10.1016/j.elerap.2019.100886

swa.co.id. (2024, Januari 16). Brand E-commerce Pilihan Konsumen di Tengah Ketatnya Persaingan di 2023. Retrieved from swa.co.id: https://swa.co.id/read/440521/brand-e-commerce-pilihan-konsumen-di-tengah-ketatnya-persaingan-di-2023

Wongkitrungrueng, A., & Assarut, N. (2020). The role of live streaming in building consumer trust and engagement with social commerce sellers. Journal of Business Research. doi:https://doi.org/10.1016/j.jbusres.2018.08.032

Yi, S., & Jai, T. (2020). Impacts of consumers’ beliefs, desires and emotions on their impulse buying behavior: application of an integrated model of belief-desire theory of emotion. Journal of Hospitality Marketing and Management. doi:https://doi.org/10.1080/19368623.2020.1692267

Downloads

Published

2024-04-30

How to Cite

Amalia Nursyamsiah, Arry Widodo, Anita Silvianita, & Nurafni Rubiyanti. (2024). KERANGKA KONSEPTUAL: LIVE STREAMING SHOPPING DAN TRUST APAKAH BERPENGARUH TERHADAP IMPULSIVE BUYING?. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(1), 1160–1169. https://doi.org/10.35794/jmbi.v11i1.55623