Pengaruh Brand Image Terhadap Keputusan Menggunakan Aplikasi Go-Jek pada Mahasiswa Fispol Unsrat Manado
Abstract
This study aims to determine the effect of Brand Image on the Decision to Use the Go-Jek Application in Manado's FISPOL Students. Brand Image Variables are Tested using 3 indicators and Decision Variable Using Go-Jek uses 7 indicators. This research methodology uses a quantitative research approach. The sampling technique used was a random sampling method with a population of 3314 respondents. In determining the sample size of this study determined by the solving technique and obtained a sample of 100 respondents. Data collection techniques were carried out by conducting observations in the field and distributing respondents' questionnaires, using correlation analysis and simple linear regression. The result of R between the two variables is 0.802, meaning the relationship between brand image and the decision to use Go-Jek is very strong. Then the value of R square (determinant coefficient) of 0.643. This shows that the decision to use Go-Jek in Manado's FISPOL Unsrat 64.3% is influenced by brand image, while the other 35.7% is determined by other factors not examined in this study.ÂReferences
Andri, Wicaksono, dkk. (2015). Teori Pembelajaran Bahasa. Yogyakarta: Garudawcha. Asep dan Bahruddin
Bilson, Simamora. 2011. Memenangkan Pasar dengan Pemasaran Efektif dan Profitable. Jakarta: PT. Gramedia Pustaka Utama
Hestanto,Adi. “Bisnis Transportasi Online†https://www.hestanto.web.id. [(Diakses, 27 Juni 2020)].
Kandampully, J, dan Suhartono, D. 2000. Customer Loyalty in the hotel industry: the role of customer stasfaction and image. International journal of contemporary hospitality management. Volume: 12, Issue: 6, Publisher: MCB UP Ltd, Pages: 346-351
Kotler, P dan Keller, K. 2012. Manajemen pemasaran. Edisi ke 13. Jilid 1. Diterjemahkan oleh Bob Sabran. Jakarta: Erlangga.
Kotler, P dan Gary Amstrong. 2014. Principles of Marketing. Fifteenth Edition. England: Pearson Education Limited
Kotler, P dan Gary Amstrong. 2018. Principles of Marketing. Seventeenth Edition. England: Pearson Education Limited
Oentoro, D. 2012. Manajemen Pemasaran Modern. Yogyakarta: LaksBang Pressindo
Setiawati, elis dan Tyas Ari Anggarani. 2015. Pengaruh harga dan citra merek terhadap proses keputusan pembelian televisi Samsung di perumahan villa grand tomang Tangerang. Jurnal Bisnis dan Manajemen Vol.2 No.1
Soltani, dkk. 2016. The effect of service quality on private brand image and purchase intention in the chain store of ETKA. Journal World Scientific New 47 (2), 202-216.
Tjiptono, F. 2012. Strategi Pemasaran. Edisi 2. Yogyakarta : Andi