PENGARUH DIGITAL MARKETING TERHADAP PURCHASE INTENTION MELALUI BRAND IMAGE PADA PENJUALAN PERHIASAN SARI DEWI GOLD & SILVER
DOI:
https://doi.org/10.35794/jmbi.v12i3.65227Abstract
The development of digital technology has transformed traditional marketing paradigms into more interactive and measurable digital-based strategies. This study aims to analyze the effect of digital marketing on purchase intention with brand image as a mediating variable in the jewelry sales of Sari Dewi Gold & Silver in Gianyar, Bali. A quantitative approach was employed using primary data collected through questionnaires distributed to 141 respondents who had purchased or were potential buyers of the jewelry products. Data analysis was conducted using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. The results indicate that digital marketing has a positive and significant effect on both brand image and purchase intention, while brand image also has a positive and significant effect on purchase intention and mediates the relationship between digital marketing and purchase intention. These findings emphasize that effective digital marketing strategies not only directly enhance consumers’ purchase intentions but also strengthen brand image as a key factor in building consumer trust, providing both theoretical and practical implications for jewelry businesses to optimize digital marketing strategies in improving competitiveness.
References
Aditama, R. R. A., Larasati, N., & Paramita Pratita, M. (2024). Pengaruh Digital Marketing, Brand Image Terhadap Keputusan Pembelian. Jam, 35(2), 163–171. https://ekonomi.republika.co.id.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Ajzen, I. (2020). The theory of planned behavior: Frequently asked questions. Human Behavior and Emerging Technologies, 2(4), 314–324. https://doi.org/10.1002/hbe2.195
AlQodry, M. R. R., & Kuswanto, A. (2024). Pengaruh Social Media Marketing terhadap Purchase Intention dengan Consumer Trust dan Brand Image sebagai Variabel Intervening (Studi Kasus Pada Uniqlo Indonesia). Jurnal Ilmiah Universitas Batanghari Jambi, 24(1), 731. https://doi.org/10.33087/jiubj.v24i1.4414
Alwan, M., & Alshurideh, M. T. (2022). The effect of digital marketing on purchase intention: Moderating effect of brand equity. International Journal of Data and Network Science, 6(3), 837–848. https://doi.org/10.5267/j.ijdns.2022.2.012
Alwen Cleavelano, & Winda Evyanto. (2024). Pengaruh Citra Merek, Daya Tarik Iklan Dan Kepercayaan Merek Terhadap Minat Beli Tissue Merek Multi Di Kota Batam. ECo-Buss, 6(3), 1043–1054. https://doi.org/10.32877/eb.v6i3.663
Arindaputri, N. B., & Santoso, S. (2023). Analysis of the influence of digital marketing, brand image, and price perception on purchase intention and brand loyalty in Uniqlo apparel products. International Journal of Research in Business and Social Science (2147- 4478), 12(4), 57–65. https://doi.org/10.20525/ijrbs.v12i4.2612
Bloomberg Technoz. (2025). Inflasi emas capai 10,52% April 2025, tertinggi 20 bulan beruntun. https://www.bloombergtechnoz.com/detailnews/70024/inflasi-emas-capai-10-52-april-2025-tertinggi-20-bulanberuntun
CNBC Indonesia. (2025). Jadi alternatif emas, harga perak terus menguatsudah tembus segini. https://www.cnbcindonesia.com/research/20250824073142-128660835/jadi-alternatif-emas-harga-perak-terus-menguat-sudahtembus-segini
Dastane, O. (2020). Impact of Digital Marketing on Online Purchase Intention: Mediation Effect of Customer Relationship Management. Journal of Asian Business Strategy, 10(1), 142–158. https://doi.org/10.18488/journal.1006.2020.101.142.158
Dentsu. (2025). Dentsu digital advertising market report 2025. https://www.dentsu.com/id/en/insights/our-blog/dentsu-digitaladvertising-market-report-2025
Febriansyah, W., Yunita, R. M., & Nugraha, R. (2024). Effect of Social Media Marketing “Instagram” Towards Purchase Intention : Evidence From Plant-Based Milk Product “Oatside” in Indonesia. Eduvest - Journal of Universal Studies, 4(2), 670–686. https://doi.org/10.59188/eduvest.v4i2.1068
Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate Data Analysis (7th ed.). Pearson Education Limited.
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2019). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Sage Publications.
Hameed, F., Malik, I. A., Hadi, N. U., & Raza, M. A. (2023). Brand awareness and purchase intention in the age of digital communication: A moderated mediation model of celebrity endorsement and consumer attitude. Online Journal of Communication and Media Technologies, 13(2). https://doi.org/10.30935/ojcmt/12876
Helmi, S., Ariana, S., & Supardin, L. (2022). The Role of Brand Image as a Mediation of The Effect of Advertising and Sales Promotion on Customer Purchase Decision. Journal of Economics and Sustainable Development, 13(8), 90–99. https://doi.org/10.7176/jesd/13-8-09
I Gusti Bagus Krisna Saputra, & I Made Wardana. (2023). The Role of Brand Awareness Mediating the Influence of Social Media Marketing on Purchase Intention. International Journal of Asian Business and Management, 2(4), 559–576. https://doi.org/10.55927/ijabm.v2i4.5752
InfoPublik. (2024). Kemenperin catat perkembangan ekspor industri perhiasan capai USD 4 juta. https://www.infopublik.id/kategori/nasionalekonomi-bisnis/877990/kemperin-catat-perkembangan-ekspor-industriperhiasan-capai-usd4-juta
Iskamto, D., & Rahmalia, K. F. (2023). Customer Review, Influencer Endorsement, and Purchase Intention: The Moderating Role of Brand Image. Shirkah: Journal of Economics and Business, 8(3), 234–251. https://doi.org/10.22515/shirkah.v8i3.601
John Polycarp Ekpe. (2023). Lapai Journal of Economics Volume 7, No.1; 2023. 7(1), 53–69.
Kawet, R. C., Palandeng, I. D., & Pitta, R. V. (2024). Pengaruh Online Customer Review, Online Customer Rating, Dan Cash On Delivery Terhadap Keputusan Pembelian Produk Pada E-Commerce Tokopedia. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(2), 1170–1183.
Kementerian Perindustrian. (2025). Kreativitas berbalut emas: Industri perhiasan lokal hadir di Bandung Jewellery Fair 2025. https://ikm.kemenperin.go.id/kreativitas-berbalut-emas-industriperhiasan-lokal-hadir-di-bandung-jewellery-fair-2025
Kompas Money. (2025). BPS: Inflasi emas April 2025 tertinggi sejak September 2020.
Malik, A., & Tabuena, A. C. (2023). Effect of Brand Image of a Company on Consumer Purchase Intention. Journal of Informatics Education and Research, 3(2), 62–67. https://doi.org/10.52783/jier.v3i2.59
Marketing Dive. (2025). Digital marketing statistics 2025: Key insights. https://www.marketingdive.com/news/digital-marketing-statistics-2025h1-by-the-numbers/751401/
Noble Desktop. (2025). The impact of digital marketing on modern businesses. https://www.nobledesktop.com/learn/digital-marketing/theimpact-of-digital-marketing-on-modern-businesses
Pahlevi, A. R., & Lestari, W. D. (2023). Pengaruh Digital Marketing Dan Online Customer Review Terhadap Niat Beli Konsumen Pada Marketplace Shopee Di Surakarta. Jurnal Maneksi, 12(3), 485–490. https://doi.org/10.31959/jm.v12i3.1720
Raintung, M. C., Kawet, R. C., & Lumatow, R. Y. (2024). Pengaruh Orientasi Pasar Untuk Meningkatkan Kinerja Pemasaran Melalui Keunggulan Bersaing Sebagai Variabel Mediasi Pada Pelaku Usaha Industri Rumah Panggung Di Kecamatan Woloan Kota Tomohon. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(3), 1594–1610.
Salhab, H. A., Al-Amarneh, A., Aljabaly, S. M., Al Zoubi, M. M., & Othman, M. D. (2023). The impact of social media marketing on purchase intention: The mediating role of brand trust and image. International Journal of Data and Network Science, 7(2), 591–600.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A SkillBuilding Approach (7th ed.). Wiley.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Supriadi, Y. R., & Kurniadi, O. (2023). Hubungan Strategi Komunikasi Pemasaran Digital terhadap Brand Image @pinecloo_id. Bandung Conference Series: Public Relations, 3(1), 336–342. https://doi.org/10.29313/bcspr.v3i1.6960
Vibizmedia. (2025). Industri perhiasan catat ekspor di atas USD 5 miliar, berpotensi dorong pertumbuhan ekonomi.
Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behavior in a developing nation: Applying and extending the theory of planned behavior. Ecological Economics, 134, 114–122. https://doi.org/10.1016/j.ecolecon.2016.12.019
Yendra, Y., & Zakaria, Z. (2025). The impact of digital marketing on local businesses. Advances in Current Science Research, 2(1), 112–124. https://doi.org/10.60079/acsr.v2i1.340
Yuszana, A., & Tunjungsari, H. K. (2024). Mediating Role of Brand Image in the Effect of Ewom on Purchase Intention of Online Ticketing Apps. International Journal of Application on Economics and Business, 2(1), 2812–2821. https://doi.org/10.24912/ijaeb.v2i1.2812-2821
Zhong, X. T. (2023). A study of the influence of brand image on the purchase intention of new energy vehicles: The mediating effect of brand trust and the moderating effect of perceived value. The EUrASEANs: Journal on Global Socio-Economic Dynamics, 6(43), 49–62.




