PENGARUH WORK-LIFE BALANCE TERHADAP KINERJA KARYAWAN PADA PT ASURANSI JIWA MANULIFE INDONESIA DI SURABAYA
DOI:
https://doi.org/10.35794/jmbi.v11i1.53375Abstract
This study analyzes the influence of work-life balance, job satisfaction, work motivation, and organizational commitment on employee performance at PT Asuransi Jiwa Manulife Indonesia in Surabaya. This research uses the quantitative method using Structural Equation Modeling-Partial Least Square (SEM-PLS) with the assistance of the SmartPLS 3 software. The data used in this research is primary data that was collected through questionnaires which was distribute to all employees working at PT Asuransi Jiwa Manulife Indonesia via google form. The sample in this research is 117 employees working at PT Asuransi Jiwa Manulife Indonesia that lives in Surabaya. This study shows that work-life balance, job satisfaction, work motivation, and organizational commitment have a positive and significant effect on employee performance.
Keywords: Work-life Balance, Job Satisfaction, Work Motivation, Organizational Commitment, Employee Performance
References
Alfatihah, I., Nugroho, A. S., Haessel, E., & Maharani, A. (2021). The Influence of Work-Life Balance with Work Motivation as Mediating Factor on Job Satisfaction A Prediction toward Transition to New Normal Situation. The Management Journal of Binaniaga, 6(1), 79. https://doi.org/10.33062/mjb.v6i1.431
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.
Angelia, D. (2022). Work Life Balance atau Gaji Tinggi, Mana yang Lebih Penting? GoodStats.Id. https://goodstats.id/article/work-life-balance-atau-gaji-tinggi-mana-yang-lebih-penting-OoDKa
Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh work life balance terhadap kinerja karyawan melalui komitmen organisasi pada karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 8(4), 1211–1221. https://doi.org/10.26740/jim.v8n4.p1211-1221
Asari, A. F. (2022). Pengaruh Work-Life Balance Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Pada Karyawan BPJS Ketenagakerjaan. Ilmu Manajemen, 10(3), 843–852. https://doi.org/10.26740/jim.v10n3.p843-852
Badrianto, Y., & Ekhsan, M. (2021). Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 4(2), 951–962. https://doi.org/10.36778/jesya.v4i2.460
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.) (pp. 687–732).
Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770. https://doi.org/10.1177/0018726700536001
Darmasetiawan, N. K. (2016). Performance Management Through Compensation System and Career Management: Excellence Acceleration of Sustainable Organization in PT. PJB Surabaya.
Darmawan, D. (2013). Prinsip-prinsip perilaku organisasi.
Fisher, C. D. (2003). Why do lay people believe that satisfaction and performance are correlated? Possible sources of a commonsense theory. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 24(6), 753–777. https://doi.org/10.1002/job.219
Fisher, G. G. (2001). Work/personal life balance: A construct development study. Bowling Green State University.
Galabova, L., & McKie, L. (2013). “The five fingers of my hand”: human capital and well-being in SMEs. Personnel Review, 42(6), 662–683. https://doi.org/10.1108/PR-01-2012-0017
Gelard, P., & Rezaei, S. (2016). The relationship between job motivation, compensation satisfaction and job satisfaction in employees of tax administration–a case study in Tehran. Asian Social Science, 12(2), 165–171. https://doi.org/10.5539/ass.v12n2p165
Ghoniyah, N., & Masurip. (2011). Peningkatan Kinerja Karyawan melalui Kepemimpinan, Lingkungan Kerja dan Komitmen. JDM (Jurnal Dinamika Manajemen), 2(2), 118–129.
Ghozali, I., & Latan, H. (2015). Partial least squares konsep, teknik dan aplikasi menggunakan program smartpls 3.0 untuk penelitian empiris. Semarang: Badan Penerbit UNDIP.
Grzywacz, J. G., & Carlson, D. S. (2007). Conceptualizing work—family balance: Implications for practice and research. Advances in Developing Human Resources, 9(4), 455–471. https://doi.org/10.1177/1523422307305487
Haar, J. M., Russo, M., Suñe, A., & Ollier-Malaterre, A. (2014). Outcomes of work–life balance on job satisfaction, life satisfaction and mental health: A study across seven cultures. Journal of Vocational Behavior, 85(3), 361–373. https://doi.org/10.1016/j.jvb.2014.08.010
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis. https://doi.org/10.1002/9781119409137.ch4
Hasibuan, M. S. (2003). Manajemen Sumber Daya Manusia.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115–135. https://doi.org/10.1007/s11747-014-0403-8
Huang, L.-C., Ahlstrom, D., Lee, A. Y.-P., Chen, S.-Y., & Hsieh, M.-J. (2016). High performance work systems, employee well-being, and job involvement: An empirical study. Personnel Review, 45(2), 296–314. https://doi.org/10.1108/PR-09-2014-0201
Indarti, S., Fernandes, A. A. R., & Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development, 36(10), 1283–1293. https://doi.org/10.1108/JMD-11-2016-0250
Kabir, M. N., & Parvin, M. M. (2011). Factors affecting employee job satisfaction of pharmaceutical sector. Australian Journal of Business and Management Research, 1(9), 113–123.
Koopmans, L., Bernaards, C., Hildebrandt, V., Van Buuren, S., Van der Beek, A. J., & De Vet, H. C. W. (2013). Development of an individual work performance questionnaire. International Journal of Productivity and Performance Management, 62(1), 6–28. https://doi.org/10.1108/17410401311285273
Kultalahti, S., & Liisa Viitala, R. (2014). Sufficient challenges and a weekend ahead–Generation Y describing motivation at work. Journal of Organizational Change Management, 27(4), 569–582. https://doi.org/10.1108/JOCM-05-2014-0101
Lee, K. S., & Kulviwat, S. (2008). Korean Workers’ Motivation Tools: Commitment and Incentive‐Based Motivation and Their Relative Impact on Behavioral Work Outcome. Multinational Business Review, 16(4), 87–110. https://doi.org/10.1108/1525383X200800019
Lu, L. (2001). Understanding happiness: A look into the Chinese folk psychology. Journal of Happiness Studies, 2, 407–432.
Mendis, M., & Weerakkody, W. A. S. (2017). The impact of work life balance on employee performance with reference to telecommunication industry in Sri Lanka: a mediation model. Kelaniya Journal of Human Resource Management, 12(1), 72–100. https://doi.org/10A038/kjhrm.v12i1A2
Mulki, J. P., Locander, W. B., Marshall, G. W., Harris, E. G., & Hensel, J. (2008). Workplace isolation, salesperson commitment, and job performance. Journal of Personal Selling & Sales Management, 28(1), 67–78. https://doi.org/10.2753/PSS0885-3134280105
Oktosatrio, S. (2018). Munich Personal RePEc Archive Investigating the Relationship between Work-Life-Balance and Motivation of the Employees : Evidences from the Local Government of Jakarta Investigating the relationship between work-life-balance and motivation of the employee. Munich Personal RePEc Archive, 85084, 1–18. https://doi.org/10.6007/IJARBSS/v8-i2/3866
Pada, A. T., Malik, A. J., & Amelia, L. H. (2021). Pembelajaran dari Kaizen Event di Masa Pandemi Covid 19: Studi Kasus pada Toyota Kalla, Indonesia. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 8(3). https://doi.org/10.35794/jmbi.v8i3.36021
Parkes, L. P., & Langford, P. H. (2008). Work–life bal ance or work–life alignment? A test of the importance of work-life balance for employee engagement and intention to stay in organisations. Journal of Management & Organization, 14(3), 267–284. https://doi.org/10.5172/jmo.837.14.3.267
Rene, R., & Wahyuni, S. (2018). Pengaruh work-life balance terhadap komitmen organisasi, kepuasan kerja, dan motivasi kerja terhadap kinerja individu pada karyawan perusahaan asuransi di jakarta. Jurnal Manajemen Dan Bisnis Sriwijaya, 16(1), 53–63. https://doi.org/10.29259/jmbs.v16i1.6247
Renyut, B. C., Modding, H. B., & Bima, J. (2017). The effect of organizational commitment, competence on Job satisfaction and employees performance in Maluku Governor’s Office. https://doi.org/10.9790/487X-1911031829
Robbins, S. P., Judge, T. A., & Breward, K. E. (2018). Essentials of Organizational Behavior. Pearson Canada Inc.
Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52(1), 141–166.
Sila, I. K., & Martini, I. A. (2020). Transformation and revitalization of service quality in the digital era of revolutionary disruption 4.0. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi)., 7(1).
Sugiyono, D. (2013). Metode penelitian pendidikan pendekatan kuantitatif, kualitatif dan R&D.
Taris, T. W., & Schreurs, P. J. G. (2009). Well-being and organizational performance: An organizational-level test of the happy-productive worker hypothesis. Work & Stress, 23(2), 120–136. https://doi.org/10.1080/02678370903072555
Widjaja, M. E. (2015). Pengaruh Lama Kerja, Motivasi Dan Komitmen Terhadap Kinerja Karyawan. Al_Anwar: Jurnal Ilmu Ekonomi, 4(1), 1–11.
Wong, K. K.-K. (2013). Partial least squares structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin, 24(1), 1–32.