PENGARUH FLEKSIBILITAS KERJA, STRES KERJA, DAN MINDFULNESS TERHADAP KEPUASAN KERJA TENAGA KESEHATAN DI PUSKESMAS SIWALAN KABUPATEN PEKALONGAN
DOI:
https://doi.org/10.35794/jmbi.v12i3.65273Abstract
Job satisfaction among healthcare workers is an essential determinant of service quality in primary healthcare facilities. Factors such as work flexibility, work stress, and have been associated with job satisfaction, yet empirical evidence in Puskesmas settings remains limited. This study analyzed the influence of work flexibility, work stress, and on job satisfaction among healthcare workers at Puskesmas Siwalan, Kabupaten Pekalongan. A quantitative cross-sectional study was conducted with total sampling of 40 healthcare workers. Data were collected using validated instruments: Workplace Flexibility Scale (Hill et al., 2001), Perceived Stress Scale (Cohen et al., 1983), Mindful Attention Awareness Scale (Brown & Ryan, 2003), and Job Satisfaction Survey (Spector, 1985). Data were analyzed using IBM SPSS Statistics 29 with multiple linear regression (α = 0.05). Work flexibility had a positive and significant effect on job satisfaction (β = 0.283; p = 0.048). Work stress had a negative and significant effect (β = –0.403; p = 0.005). had no significant effect on job satisfaction (p = 0.140). Together, the three variables explained 33.5% of the variance in job satisfaction. Job satisfaction among healthcare workers is significantly influenced by work flexibility and stress levels, while does not contribute significantly. Strengthening work arrangements and managing stress are essential strategies to improve job satisfaction in Puskesmas settings
References
Abdi T, W. J. A. A. (2025). Pengaruh Fleksibilitas Kerja Terhadap Kinerja Pegawai Manajemen RSUD Bengkalis yang Dimediasi Kepuasan Kerja. Journal Mahasiswa Magister Managemen, 2, 377–383. https://journal.unilak.ac.id/index.php/BASELINE/article/view/28135/8142
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/OCP0000056
Brown, K. W., & Ryan, R. M. (2003). The Benefits of Being Present: Mindfulness and Its Role in Psychological Well-Being. Journal of Personality and Social Psychology, 84(4), 822–848. https://doi.org/10.1037/0022-3514.84.4.822
Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A global measure of perceived stres. Journal of Health and Social Behavior, 24(4), 385–396. https://doi.org/10.2307/2136404
Davidescu, A. A. M., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management. Sustainability 2020, Vol. 12, Page 6086, 12(15), 6086. https://doi.org/10.3390/SU12156086
Glomb, T. M., Duffy, M. K., Bono, J. E., & Yang, T. (2011). Mindfulness at work. Research in Personnel and Human Resources Management, 30, 115–157. https://doi.org/10.1108/S0742-7301(2011)0000030005
Hill, E. J., Hawkins, A. J., Ferris, M., & Weitzman, M. (2001). Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations, 50(1), 49–58. https://doi.org/10.1111/J.1741-3729.2001.00049.X
Huda, F., & Ekhsan, M. (2023). Pengaruh Fleksibilitas Kerja Terhadap Kinerja Driver Online Yang Dimediasi Kepuasan Kerja. Dynamic Management Journal, 7(3). https://doi.org/10.31000/dmj.v7i3
Hülsheger, U. R., Alberts, H. J. E. M., Feinholdt, A., & Lang, J. W. B. (2013). Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. The Journal of Applied Psychology, 98(2), 310–325. https://doi.org/10.1037/A0031313
Kabat-Zinn, J. (1994). Wherever you go, there you are: Mindfulness meditation in everyday. Hyperior.
Kabat-Zinn, J. (2003). Mindfulness-based interventions in context: Past, present, and future. Clinical Psychology: Science and Practice, 10(2), 144–156. https://doi.org/10.1093/CLIPSY.BPG016
Kaihlanen, A. M., Ruotsalainen, S., Väisänen, V., Corneliusson, L., Pesonen, T., & Sinervo, T. (2023). Job demand and job resource factors explaining stres and job satisfaction among home care nurses – a mixed-methods sequential explanatory study. BMC Nursing, 22(1), 404. https://doi.org/10.1186/S12912-023-01568-3
Khairunnisa, N., Ardan, M., & Nurhasanah. (2024). Pengaruh Stres Kerja dan Beban Kerja Terhadap Kepuasan Kerja Karyawan di Puskesmas X Samarinda. Jurnal Sains Dan Teknologi, 6(2), 194–200. https://doi.org/10.55338/SAINTEK.V6I2.3481
Łaskawiec-Żuławińska, D., Grajek, M., Krupa-Kotara, K., Szlacheta, P., Karacan, H., Roszak, M., Łabuz-Roszak, B., & Korzonek-Szlacheta, I. (2024). Burnout and Life Satisfaction among Healthcare Workers Related to the COVID-19 Pandemic (Silesia, Poland). Behavioural Neurology, 2024. https://doi.org/10.1155/2024/9945392
Lin, L., Liu, X., & He, G. (2020). Mindfulness and Job Satisfaction Among Hospital Nurses: The Mediating Roles of Positive Affect and Resilience. Journal of Psychosocial Nursing and Mental Health Services, 58(6), 46–55. https://doi.org/10.3928/02793695-20200406-03
Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309–336. https://doi.org/10.1016/0030-5073(69)90013-0
Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. International Journal of Nursing Studies, 94, 21–31. https://doi.org/10.1016/J.IJNURSTU.2019.01.011
Monroe, C., Loresto, F., Horton-Deutsch, S., Kleiner, C., Eron, K., Varney, R., & Grimm, S. (2021). The value of intentional self-care practices: The effects of mindfulness on improving job satisfaction, teamwork, and workplace environments. Archives of Psychiatric Nursing, 35(2), 189–194. https://doi.org/10.1016/J.APNU.2020.10.003
Panagioti, M., Geraghty, K., Johnson, J., Zhou, A., Panagopoulou, E., Chew-Graham, C., Peters, D., Hodkinson, A., Riley, R., & Esmail, A. (2018). Association Between Physician Burnout and Patient Safety, Professionalism, and Patient Satisfaction: A Systematic Review and Meta-analysis. JAMA Internal Medicine, 178(10), 1317–1330. https://doi.org/10.1001/JAMAINTERNMED.2018.3713
Robbins, S. P. ., & Judge, Tim. (2024). Organizational behavior. Pearson Education, Limited.
Shalahuddin, F. F., & Ikhram, M. A. D. (2024). Pengaruh Fleksibilitas Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Work Life Balance Sebagai Variabel Mediasi Selama Pandemi Covid-19. Jurnal Kewirausahaan Dan Inovasi, 3(3), 903–917. https://doi.org/10.21776/JKI.2024.03.3.24
Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693–713. https://doi.org/10.1007/BF00929796
Surbakti D. S, Silalahi S. P. R, & Sihite M. (2025). Pengaruh Budaya Organisasi, Fleksibilitas Kerja, dan Pelatihan Kerja terhadap Kepuasan Kerja Karyawan di Rumah Sakit Efarina Etaham Berastagi. Journal Economics and Strategy, 6(1), 227–237. https://doi.org/10.36490/JES.V6I1.1854
Triyanto, A., Abduh, H., Warto, W., & Firdaus, V. (2024). Pengaruh Fleksibilitas Kerja Terhadap Keseimbangan Hidup Dan Komitmen Generasi Milenial Serta Gen Z. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(3), 3049–3056. https://doi.org/10.31955/MEA.V8I3.4850
West, C. P., Dyrbye, L. N., Erwin, P. J., & Shanafelt, T. D. (2016). Interventions to prevent and reduce physician burnout: a systematic review and meta-analysis. Lancet (London, England), 388(10057), 2272–2281. https://doi.org/10.1016/S0140-6736(16)31279-X
World Health Organization (WHO). (2021). The impact of COVID-19 on health and care workers: a closer look at deaths. https://www.who.int/publications/i/item/WHO-HWF-WorkingPaper-2021.1




