ENVISIONING THE FUTURE: THE ROLE OF ARTIFICIAL INTELLIGENCE IN NEXT GENERATION ERP SYSTEM
DOI:
https://doi.org/10.35794/jmbi.v12i1.61479Abstrak
Lanskap bisnis telah mengalami transformasi signifikan dalam beberapa tahun terakhir, didorong oleh kemajuan teknologi yang pesat dan akses terhadap data dalam jumlah besar. Saat ini, kepemimpinan yang efektif sangat bergantung pada pengambilan keputusan berbasis data, memungkinkan para pemimpin untuk membuat pilihan yang terbaik sesuai dengan tren pasar dan perilaku konsumen. Selain itu dibutuhkan adaptasi organisasi terhadap kompleksitas bisnis modern. Tanpa sistem yang terintegrasi, proses bisnis dapat terfragmentasi, mengakibatkan ketidakefisienan, kesalahan, dan pengambilan keputusan yang keliru. Untuk mengatasi tantangan ini, Enterprise Resource Planning (ERP) muncul sebagai solusi penting. ERP mengintegrasikan berbagai fungsi bisnis, seperti manajemen keuangan, produksi, pengadaan, dan sumber daya manusia, ke dalam satu platform terpadu. Perusahaan dapat memantau dan mengelola aktivitas dengan lebih efisien, meningkatkan visibilitas data, serta mempercepat pengambilan keputusan berbasis informasi akurat. Implementasi ERP tidak hanya membantu standarisasi proses, tetapi juga memungkinkan organisasi merencanakan strategi bisnis dengan lebih baik. Dalam konteks transformasi digital, integrasi Kecerdasan Buatan (AI) dalam sistem ERP secara signifikan memungkinkan organisasi mengotomatiskan tugas rutin dan mendapatkan wawasan lebih mendalam tentang operasional mereka. Dengan memanfaatkan teknologi seperti Machine Learning, Pemrosesan Bahasa Alami, dan Prediktif Analitik, sistem ERP yang diperkuat AI dapat mengotomatiskan tugas berulang, menyediakan analisis data komprehensif, serta memfasilitasi pengambilan keputusan berbasis data yang lebih matang dibandingkan sistem ERP konvensional. Hal ini memungkinkan perusahaan lebih responsif terhadap perubahan pasar dan permintaan pelanggan. Penelitian ini akan mengeksplorasi potensi dan tantangan penerapan sistem ERP berbasis AI, antara lain hambatan terkait biaya implementasi, keterbatasan teknologi, dan resistensi terhadap perubahan. Manfaat jangka panjang dari integrasi AI ke dalam sistem ERP sangat penting bagi organisasi untuk mempertahankan daya saing. Temuan penelitian ini juga bertujuan memberikan wawasan bagi perusahaan dalam menghadapi transformasi digital dan memaksimalkan potensi sumber daya mereka.
Kata Kunci: Kecerdasan Buatan, ERP, Solusi Inovatif
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