PENGARUH STANDAR OPERASIONAL PROSEDUR, GAYA KEPEMIMPINAN, DAN BUDAYA KERJA TERHADAP KINERJA KARYAWAN PT. SASA INTI MINAHASA SELATAN
PENGARUH STANDAR OPERASIONAL PROSEDUR, GAYA KEPEMIMPINAN, DAN BUDAYA KERJA TERHADAP KINERJA KARYAWAN PT. SASA INTI MINAHASA SELATAN
DOI:
https://doi.org/10.35794/jmbi.v12i3.66042Abstrak
Persaingan industri yang semakin ketat menuntut perusahaan untuk meningkatkan kinerja karyawan melalui pengelolaan sumber daya manusia yang efektif. Standar Operasional Prosedur (SOP), gaya kepemimpinan, dan budaya kerja merupakan faktor penting yang diduga memengaruhi kinerja karyawan. Penelitian ini bertujuan untuk menganalisis pengaruh SOP, gaya kepemimpinan, dan budaya kerja terhadap kinerja karyawan PT Sasa Inti Minahasa Selatan, khususnya pada bagian Warehouse Finish Good. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 60 responden yang ditentukan menggunakan teknik sampling jenuh. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan metode regresi linear berganda dengan bantuan perangkat lunak SPSS. Hasil penelitian menunjukkan bahwa SOP, gaya kepemimpinan, dan budaya kerja secara parsial berpengaruh positif dan signifikan terhadap kinerja karyawan. Selain itu, secara simultan ketiga variabel tersebut juga berpengaruh signifikan terhadap kinerja karyawan. Nilai Adjusted R Square sebesar 0,602 menunjukkan bahwa 60,2% variasi kinerja karyawan dapat dijelaskan oleh SOP, gaya kepemimpinan, dan budaya kerja, sedangkan sisanya dipengaruhi oleh faktor lain di luar penelitian. Temuan ini menegaskan bahwa penerapan SOP yang konsisten, kepemimpinan yang efektif, serta budaya kerja yang kondusif memiliki peran penting dalam meningkatkan kinerja karyawan.
Kata kunci : Standar Operasional Prosedur, Gaya Kepemimpinan, Budaya Kerja, Kinerja Karyawan.
Referensi
Ani, A. A., Kirana, K. C., & Purnamarini, T. R. (2024). The influence of leadership style, work ethic, and organizational culture on employee performance at PT. Luar Biasa Technology. Dinasti International Journal of Economics, Finance & Accounting, 5(3), 1815–1827. https://doi.org/10.38035/dijefa.v5i3.3021
Arfandi, & Kasran, M. (2023). The effect of work life balance, leadership style and organizational culture on employee performance. Ekspektra: Jurnal Bisnis dan Manajemen, 7(1). https://doi.org/10.25139/ekt.v7i1.5519
Arliantoro, F., Setiawan, H., & Rahmawati, L. (2025). The role of SOP as intervening in leadership, motivation and skills on performance. Journal of Management and Business Research, 7(2), 112–125. https://dinastirev.org/JMPIS/article/view/5545
Asrianto, M., Kurniawaty, S., Ansar, A., & Gunawan, B. I. (2024). The influence of organizational culture, work environment, and leadership style on employee performance. Journal of Indonesian Scholars for Social Research, 5(1). https://doi.org/10.59065/jissr.v5i1.179
Astuti, R. Y., Sa’adah, N., Rahmawati, S. D., Astuti, J. P., Sudargini, Y., & Khasanah, N. E. (2024). Impact of leadership style, motivation, and culture on Satpol PP work performance. Journal of Industrial Engineering & Management Research, 1(3), 50–62. https://doi.org/10.7777/jiemar.v1i3.56
Aulia, D., & Tupti, Z. (2024). The influence of organizational culture, leadership and work discipline on employee performance at the Youth and Sports Department of North Sumatra Province. Proceeding International Seminar of Islamic Studies.
Awaludin, A., Wahyuni, S., Astuti, H. J., & Kusbandiyah, A. (2024). The influence of leadership style, work motivation, and organizational culture on employee performance at RSU PKU Muhammadiyah Purbalingga. Management Analysis Journal, 13(3). https://doi.org/10.15294/maj.v13i3.13776
Cahyono, E., & Wening, S. (2023). Leadership style, organizational culture, and employee performance. Journal of Workplace Studies, 5(3), 221–233. https://jws.rivierapublishing.id/index.php/jws/article/view/489
Diyanah, I., Suharto, S., & Rokhman, M. T. N. (2024). The influence of leadership style and organizational culture on employee performance mediated by work motivation at PT. German Eta Indonesia. Asian Journal of Economics, Business and Accounting, 24(4), 225–234. https://doi.org/10.9734/ajeba/2024/v24i41275
Evi, N., & Tine, Y. (2022). The influence of organizational culture, work motivation, transformational leadership on employee performance and organizational performance. Journal Research of Social Science, Economics, and Management, 1(11), 1830–1850. https://doi.org/10.59141/jrssem.v1i11.196
Fadhilah, I. A., Syahrudin, A., & Khairunnisa, R. (2024). Influence of organizational culture and leadership style on employee performance. Jurnal Disrupsi Bisnis, 7(2), 274–278. https://doi.org/10.32493/drb.v7i2.35467
Fadhilah, N., Putri, R., & Hasan, A. (2024). The role of leadership and work culture in shaping employee performance. Jurnal Dinamika Riset Bisnis, 6(1), 44–57. https://openjournal.unpam.ac.id/index.php/DRB/article/view/35467
Hadi, M. I., & Soelistya, D. (2025). The influence of organizational culture, work environment, and leadership style on employee performance through work motivation at PT Indobaja Primamurni. Al-Kharaj: Journal of Islamic Economic and Business, 6(3). https://doi.org/10.24256/kharaj.v6i3.6434
Julpiana, E., Fuadi, H., Handayani, T., Manickam, D. K., Santos, I. C. M., & Ikpe, V. (2024). The effect of work motivation, work culture, leadership and work experience on employee performance at NTB Province. International Journal of Management Science, 2(2), 266. https://doi.org/10.59535/ijms.v2i2.266
Kawet, R. C., Palandeng, I. D., & Pitta, R. V. (2024). Pengaruh Online Customer Review, Online Customer Rating, Dan Cash On Delivery Terhadap Keputusan Pembelian Produk Pada E-Commerce Tokopedia. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(2), 1170–1183. https://doi.org/10.35794/jmbi.v11i1.56516
Lango, R. K., Sopiah, S., & Syihabudhin, S. (2024). The influence of transformational leadership style on employee performance through work motivation and organizational culture. JMKSP: Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan, 9(2), 973–986. https://doi.org/10.31851/jmksp.v9i2.15893
Melyng, N. T., Widodo, S., & Setiawan, N. (2024). Correlation of SOP and work environment to discipline with motivation as mediation at PT Ghania Creative Indonesia. Journal of Business Management and Economic Development, 2(2). https://doi.org/10.59653/jbmed.v2i02.788
Mikhriani, A., Virsal, A. D., & Lada, S. (2024). Employee engagement, job satisfaction, organizational culture, and servant leadership as drivers of productivity. Jurnal Ekonomi dan Bisnis, 28(1), 13–25. https://doi.org/10.24914/jeb.v28i1.12650
Norawati, S., Alputra, R., & Basem, Z. (2024). Analysis of transformational leadership style and organizational culture and its influence on employee performance through motivation. Journal of Accounting and Finance Management, 6(2). https://doi.org/10.38035/jafm.v6i2.2146
Nugroho, S. H., & Pudiastuti, E. T. (2023). Analysis of organizational performance through transformational leadership and organizational culture. Journal ASRO, 12(1), 101–112. https://doi.org/10.37875/asro.v12i01.380
Nugroho, Y., & Elmi, F. (2023). The influence of organizational culture, leadership style and employee engagement on millennial employee performance. Dinasti International Journal of Education Management and Social Science, 3(4), 401–412. https://doi.org/10.31933/dijemss.v3i4.1145
Poluan, J., Karuntu, M. M., & Samadi, R. L. (2024). Pengaruh Digital Marketing Terhadap Keputusan Pembelian Produk Kuliner Tradisional (Studi Pada Konsumen Gen Z Di Kota Tomohon). JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(1), 119–127. https://doi.org/10.35794/jmbi.v11i1.54288
Pratiwi, W., Haryadi, H., Amin, S., & Adriani, Z. (2023). Improving organizational performance through transformational leadership and organizational culture: Quality of work life as mediation. TEC Empresarial, 18(1), 45–55. https://doi.org/10.1229/tecempresarialjournal.v18i1.201
Raintung, M. C., Kawet, R. C., & Lumatow, R. Y. (2024). Pengaruh Orientasi Pasar Untuk Meningkatkan Kinerja Pemasaran Melalui Keunggulan Bersaing Sebagai Variabel Mediasi Pada Pelaku Usaha Industri Rumah Panggung Di Kecamatan Woloan Kota Tomohon. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(3), 1594–1610. https://doi.org/10.35794/jmbi.v11i3.59136
Rinaldhi, A. S., Pratiwi, D., & Kholiq, A. (2023). The influence of organizational culture and leadership on student organizational performance through work commitment. Jurnal Etika Demokrasi, 9(3), 210–220. https://doi.org/10.26618/jed.v9i3.14976
Sabuhari, R., Soleman, R., Soleman, M. M., Fahri, J., & Rachmat, M. (2025). Organisational justice moderates the link between leadership, work engagement and innovative work behaviour. arXiv preprint.
Setiawan, A. W. (2022). Personality, leadership style and organizational culture on employee performance: The role of work involvement as a mediating variable. UPI YPTK Journal of Business and Economics, 8(1), 26–37. https://doi.org/10.35134/jbe.v8i1.219
Sihite, J., Manalu, D., & Situmorang, R. (2024). Leadership, motivation, organizational culture and employee performance in startups. International Journal of Business, Law, and Education (IJBLE), 6(1), 77–90. https://ijble.com/index.php/journal/article/view/730
Suhud, S. M., Sudiarditha, I. K. R., & Susita, D. (2023). Leadership style and organizational culture on OCB mediated by work motivation at PT “XYZ”. The International Journal of Social Sciences World, 5(2), 85–94.
Suzana, A., Sakti, D. M., & Ilyas, D. B. (2024). The role of transformational leadership style, organizational culture, innovative work behavior on cooperative performance. Journal Research of Social Science, Economics, and Management. https://doi.org/10.59141/jrssem.v3i9.635
Tarigan, M. I., & Situmorang, M. (2025). The effect of SOP, HRD, work facilities and motivation on employee performance at PT Mutifa. International Journal of Economics, Social Science, and Sustainability Studies (IJESSS), 3(4), 11–22. https://www.journalkeberlanjutan.keberlanjutanstrategis.com/index.php/ijesss/article/view/1108
Victoria Care. (2025). Leadership, SOP, work discipline and employee performance. Jurnal Manajemen dan Kewirausahaan, 9(1), 99–110. https://journal.untar.ac.id/index.php/JMDK/article/view/22569
Windarko, D., Prasetyo, H., & Nugraha, A. (2025). Work environment, SOP, discipline and productivity. International Journal of Business, Law, and Education (IJBLE), 7(2), 65–78. https://ijble.com/index.php/journal/article/view/265




