PANDANGAN ALTERNATIF PEMBELIAN PRODUK HIJAU MILLENNIAL DI JAKARTA: PERAN ULASAN PRODUK ONLINE DAN KESESUAIAN CITRA DIRI
DOI:
https://doi.org/10.35794/jmbi.v10i1.46033Abstrak
Abstract. The purpose of this paper is to offer a different perspective on millennials' green consumption habits. To analyse this research, several determining factors must be considered. Among others are self-image congruence, attitude, subjective norms, perceived behavior control, moral norms, online green product review and green product purchase intention. Hypothesis testing was carried out using the structural equation model (SEM) method with the help of AMOS software. Purposive random sampling was used to select 214 respondents for this study. The sample used in this study were customers who had purchased green fashion. Variables that influence in this research are self-image on green product review, attitude on green product review, subjective norms on green product review, subjective norms on moral norms, self-image on green product purchase, attitude on green product purchase, subjective norms on green product purchase, perceived behavior control on green product purchase, green product review on green product purchase and moral norms on green product purchase.
Abstrak. Tujuan dari makalah ini adalah untuk menawarkan perspektif yang berbeda tentang kebiasaan konsumsi hijau generasi milenial. Untuk menganalisis penelitian ini, beberapa faktor penentu harus dipertimbangkan. Antara lain keselarasan citra diri, sikap, norma subjektif, kontrol perilaku yang dirasakan, norma moral, review produk hijau online dan niat beli produk hijau. Pengujian hipotesis dilakukan dengan menggunakan metode structural equation model (SEM) dengan bantuan software AMOS. Purposive random sampling digunakan untuk memilih 214 responden generasi milenial untuk penelitian ini. Sampel yang digunakan dalam penelitian ini adalah pelanggan yang pernah membeli green fashion. Variabel-variabel yang berpengaruh dalam penelitian ini adalah citra diri pada ulasan produk ramah lingkungan, sikap pada ulasan produk ramah lingkungan, norma subjektif pada ulasan produk ramah lingkungan, norma subjektif pada norma moral, citra diri pada pembelian produk ramah lingkungan, sikap pada pembelian produk ramah lingkungan, norma subjektif pada pembelian produk hijau, kontrol perilaku yang dirasakan pada pembelian produk hijau, ulasan produk hijau pada pembelian produk hijau dan norma moral pada pembelian produk hijau.
Referensi
Arli, D., Badejo, A., Carlini, J., France, C., Jebarajakirthy, C., Knox, K., … Wright, O. (2020). Predicting intention to recycle on the basis of the theory of planned behaviour. International Journal of Nonprofit and Voluntary Sector Marketing, 25(2). https://doi.org/10.1002/nvsm.1653
Bai, L., Wang, M., & Gong, S. (2019). Understanding the antecedents of organic food purchases: The important roles of beliefs, subjective norms, and identity expressiveness. Sustainability (Switzerland), 11(11). https://doi.org/10.3390/su11113045
Baiquni, A. M., & Ishak, A. (2019). The green purchase intention of Tupperware products: the role of green brand positioning. Jurnal Siasat Bisnis, 23(1), 1–14. https://doi.org/10.20885/jsb.vol23.iss1.art1
Barbarossa, C., de Pelsmacker, P., & Moons, I. (2017). Personal Values, Green Self-identity and Electric Car Adoption. Ecological Economics, 140, 190–200. https://doi.org/10.1016/j.ecolecon.2017.05.015
Botetzagias, I., Dima, A. F., & Malesios, C. (2015). Extending the Theory of Planned Behavior in the context of recycling: The role of moral norms and of demographic predictors. Resources, Conservation and Recycling, 95, 58–67. https://doi.org/10.1016/j.resconrec.2014.12.004
Ellemers, N., & van der Toorn, J. (2015, December 1). Groups as moral anchors. Current Opinion in Psychology, Vol. 6, pp. 189–194. Elsevier. https://doi.org/10.1016/j.copsyc.2015.08.018
Ellemers, N., van der Toorn, J., Paunov, Y., & van Leeuwen, T. (2019). The Psychology of Morality: A Review and Analysis of Empirical Studies Published From 1940 Through 2017. Personality and Social Psychology Review, 23(4), 332–366. https://doi.org/10.1177/1088868318811759
Emre Başar, E., & Ünal, S. (2016). An Investigation of Self-Image Congruence Differences between Materialistic and Non-Materialistic Consumers. Retrieved from https://www.researchgate.net/publication/299976610
Fast Retailing Sustainability Report 2020. (2020). Fast Retailing Sustainability Report 2020.
Gonzalez-Fuentes, M. (2019). Millennials’ national and global identities as drivers of materialism and consumer ethnocentrism. Journal of Social Psychology, 159(2), 170–189. https://doi.org/10.1080/00224545.2019.1570904
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). MULTIVARIATE DATA ANALYSIS EIGHTH EDITION. Retrieved from www.cengage.com/highered
Ham, M., Jeger, M., & Ivković, A. F. (2015). The role of subjective norms in forming the intention to purchase green food. Economic Research-Ekonomska Istrazivanja , 28(1), 738–748. https://doi.org/10.1080/1331677X.2015.1083875
H&M Sustainability Performance Report 2020. (2020). Sustainability Performance Report 2020.
Inditex Group Annual Report. (2020). Inditex Group Annual Report.
Islam, T., Attiq, S., Hameed, Z., Khokhar, M. N., & Sheikh, Z. (2019). The impact of self-congruity (symbolic and functional) on the brand hate: A study based on self-congruity theory. British Food Journal, 121(1), 71–88. https://doi.org/10.1108/BFJ-03-2018-0206
Kansil, D. F., Tulung, J. E., & Pandowo, M. H. C. (2022). Antecedent Peer-To-Peer Lending Investment Intention In Manado. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 9(1). https://doi.org/10.35794/jmbi.v9i2.42345
Kumar, B. (2012). INDIAN INSTITUTE OF MANAGEMENT AHMEDABAD-380 015 INDIA A Theory of Planned Behaviour Approach to Understand the Purchasing Behaviour for Environmentally Sustainable Products A Theory of Planned Behaviour Approach to Understand the Purchasing Behaviour for Environmentally Sustainable Products.
Liu, M. T., Liu, Y., & Mo, Z. (2020). Moral norm is the key: An extension of the theory of planned behaviour (TPB) on Chinese consumers’ green purchase intention. Asia Pacific Journal of Marketing and Logistics, 32(8), 1823–1841. https://doi.org/10.1108/APJML-05-2019-0285
Mccarthy, B. (2016). strategy-marketing-plans-and-small-organisations. 1(marketing), 1–119.
Mirabi, V., Akbariyeh, H., & Tahmasebifard, H. (2015). A Study of Factors Affecting on Customers Purchase Intention Case Study: the Agencies of Bono Brand Tile in Tehran. In Journal of Multidisciplinary Engineering Science and Technology (JMEST) (Vol. 2). Retrieved from www.jmest.org
Naderi, I., & van Steenburg, E. (2018a). Me first, then the environment: young Millennials as green consumers. Young Consumers, 19(3), 280–295. https://doi.org/10.1108/YC-08-2017-00722
Naderi, I., & van Steenburg, E. (2018b). Me first, then the environment: young Millennials as green consumers. Young Consumers, 19(3), 280–295. https://doi.org/10.1108/YC-08-2017-00722
Narula, S. A., & Desore, A. (2016). Framing green consumer behaviour reseaech: Opportunities and challenges. Social Responsibility Journal, 12(1), 1–22. https://doi.org/10.1108/SRJ-08-2014-0112
Nguyen, N., Nguyen, H. V., Nguyen, P. T., Tran, V. T., Nguyen, H. N., Nguyen, T. M. N., … Nguyen, T. H. (2020). Some key factors affecting consumers’ intentiens to purchase functional foods: A case study of functional yogurts in Vietnam. Foods, 9(1). https://doi.org/10.3390/foods9010024
Nguyen, T. N., Lobo, A., & Nguyen, B. K. (2018). Young consumers’ green purchase behaviour in an emerging market. Journal of Strategic Marketing, 26(7), 583–600. https://doi.org/10.1080/0965254X.2017.1318946
Nguyen, Y. T. H., & Nguyen, H. V. (2021). An alternative view of the millennial green product purchase: the roles of online product review and self-image congruence. Asia Pacific Journal of Marketing and Logistics, 33(1), 231–249. https://doi.org/10.1108/APJML-10-2019-0612
Niinimäki, K., Peters, G., Dahlbo, H., Perry, P., Rissanen, T., & Gwilt, A. (2020, April 1). The environmental price of fast fashion. Nature Reviews Earth and Environment, Vol. 1, pp. 189–200. Springer Nature. https://doi.org/10.1038/s43017-020-0039-9
Novrandy, R. A., & Tanuwijaya, J. (2022). Pengaruh Work-Family Conflict dan Work Engagement terhadap Task Performance dan Turnover Intention dengan mediasi Supervisor Support. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 9(1). https://doi.org/10.35794/jmbi.v9i1.40908
Patel, J. D., Gadhavi, D. D., & Shukla, Y. e. (2017). Consumers’ responses to cause related marketing: moderating influence of cause involvement and skepticism on attitude and purchase intention. International Review on Public and Nonprofit Marketing, 14(1), 1–18. https://doi.org/10.1007/s12208-016-0151-1
Purnawirawan, N., de Pelsmacker, P., & Dens, N. (2012). Balance and Sequence in Online Reviews: How Perceived Usefulness Affects Attitudes and Intentions. Journal of Interactive Marketing, 26(4), 244–255. https://doi.org/10.1016/j.intmar.2012.04.002
Rani XIME, M., Meena Rani, N., & Assistant Professor, S. (2021). Millennials and Buying Patterns Studies in India Place Names MILLENNIALS AND BUYING PATTERNS. Retrieved from https://www.researchgate.net/publication/354090814
Rausch, T. M., & Kopplin, C. S. (2021). Bridge the gap: Consumers’ purchase intention and behavior regarding sustainable clothing. Journal of Cleaner Production, 278. https://doi.org/10.1016/j.jclepro.2020.123882
Setiawan, C. (2019). GAMBARAN CITRA DIRI PADA WANITA KARIR.
Swaim, J. A., Maloni, M. J., Napshin, S. A., & Henley, A. B. (2014). Influences on Student Intention and Behavior Toward Environmental Sustainability. Journal of Business Ethics, 124(3), 465–484. https://doi.org/10.1007/s10551-013-1883-z
Taufique, K. M. R., & Vaithianathan, S. (2018). A fresh look at understanding Green consumer behavior among young urban Indian consumers through the lens of Theory of Planned Behavior. Journal of Cleaner Production, 183, 46–55. https://doi.org/10.1016/j.jclepro.2018.02.097
Vazifehdoust, H., Taleghani, M., Esmaeilpour, F., Nazari, K., & Khadang, M. (2013). Purchasing green to become greener: Factors influence consumers’ green purchasing behavior. Management Science Letters, 2489–2500. https://doi.org/10.5267/j.msl.2013.08.013
Wijaya, J. P., & Berlianto, M. P. (2020). ANALISIS PERILAKU KONSUMEN TERHADAP NIAT MEMBELI MELALUI SIKAP DAN INTENTION TO ENGAGE PADA MEDIA SOSIAL.
Yang, S., Song, Y., & Tong, S. (2017, July 19). Sustainable retailing in the fashion industry: A systematic literature review. Sustainability (Switzerland), Vol. 9. MDPI. https://doi.org/10.3390/su9071266
Yen, G. F., Wang, R. Y., & Yang, H. T. (2017). How consumer mindsets in ethnic Chinese societies affect the intention to buy Fair Trade products: The mediating and moderating roles of moral identity. Asia Pacific Journal of Marketing and Logistics, 29(3), 553–568. https://doi.org/10.1108/APJML-06-2016-0107
Yzer, M. (2012, March). Perceived behavioral control in reasoned action theory: A dual-aspect interpretation. Annals of the American Academy of Political and Social Science, Vol. 640, pp. 101–117. https://doi.org/10.1177/0002716211423500




