FACTORS IMPROVING THE QUALITY OF ORGANIZATIONAL PERFORMANCE AT CV BUAHE BAROKAH
DOI:
https://doi.org/10.35794/jmbi.v11i3.59359Abstrak
Penelitian ini bertujuan meneliti pengaruh pemanfaatan SIM terhadap organizational performance dimediasi knowledge management dan employee engagement. Populasi dalam penelitian ini adalah karyawan CV Buahe Barokah. Teknik pengambilan sampel yang digunakan adalah sampling jenuh. Kuesioner disebarkan melalui kuesioner offline kepada responden yang karyawan CV Buahe Barokah. Penelitian ini memperoleh sebanyak 73 sampel yang layak untuk dianalisis. Data dianalisis dengan software Smart PLS dan menggunakan path analysis. Hasil penelitian ini menunjukkan bahwa pemanfaatan SIM berpengaruh terhadap organizational performance dimediasi knowledge management dan employee engagement karyawan CV Buahe Barokah.
Referensi
Boccoli, A., Mazzoleni, A., & Riva, F. (2022). The evolution of employee engagement: A systematic literature review. Journal of Business Research, 142, 134-146. https://doi.org/10.1016/j.jbusres.2021.12.019
Boccoli, F., et al. (2022). Employee Engagement in the Digital Era: Social and Relational Dimensions. International Journal of Business and Social Science, 14(5), 112-120.
Davis, F. (1989). Perceived Usefulness, Perceived Ease of Use and User Acceptance of Information Technology. 13(3).
DeLone, & McLean. (2003). The DeLone and McLean Model of Information System Success: A Ten Year Update. Journal of Management Information System, 19(4), 9-30.
Fishben, & Ajzen. (1975). Belief, Attitude, Intention and Behavior : An Introduction to Theory and Research (1st ed.). Wesley: Addison.
Kahn, W. A. (1990). Psychological Conditions of Personal Engagement and Disengagement at Work. Academy of Management Journal, 33(4), 692-724.
Kurniawati, I., & Raharja, S. (2024). Analisis Pengaruh Employee Engagement terhadap Turnover dan Retensi Karyawan. Jurnal Manajemen Sumber Daya Manusia, 12(2), 35-47.
Kurniawati, N., & Raharja, I. (2024). Effects of employee engagement on organizational performance: A case study in the manufacturing sector. International Journal of Business and Management, 12(2), 123-135.
Laudon, K. C., & Laudon, J. P. (2020). Management Information Systems: Managing the Digital Firm. Pearson.
Mansoor, F., Ali, M., & Khan, M. (2021). Employee engagement and innovative work behavior among employees: The mediating role of intrinsic motivation. Journal of Business Research, 124, 412-422. https://doi.org/10.1016/j.jbusres.2020.11.003
Mansoor, M., et al. (2021). The Role of Employee Engagement in Fostering Innovative Work Behavior. Journal of Organizational Behavior, 18(3), 245-259.
Marakas, G. M. (2010). Decision support systems in the 21st century. Pearson Prentice Hall.
Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press.
Nugroho, S. H., & Pudiastuti, E. T. (2022). Analysis of organizational performance through transformational leadership and organizational culture. ASRO Journal, 12(1), 1-12. https://doi.org/10.37875/asro.v12i01.380
Rahayuningtyas, T. E., & Widyatmoko, E.T.(2023). Human resource development through knowledge management system: A case study in Indonesian SMEs. Jurnal Ilmiah Manajemen Sumber Daya Manusia, 8(1), 47-57.
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring Organizational Performance: Towards Methodological Best Practice. Journal of Management, 35(3), 718-804.
Sahni, H.(2021). Employee engagement among millennials: Understanding the factors influencing commitment and retention in the workplace. Journal of Human Resource Management, 9(4), 257-266.
Sahni, J. (2021). "Employee Engagement and Organizational Commitment among Millennials." Journal of Business Research, 64(2), 214-223.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Suharno. (2020). Manajemen Pengetahuan dan Inovasi. PT Gramedia.
Suharno.(2020). Knowledge management as a driver for innovation in organizations: A review of literature and future research directions.Jurnal Ilmiah Manajemen, 15(2), 89-102.
Tjiptono, F. (2017). Strategi Pemasaran. Andi Publisher.
Viju Mattew.(2011). Knowledge management: An overview and its importance in organizations.International Journal of Computer Applications, 26(7), 1-6.
