The Influence of the Use of Video Marketing and Customer Testimonials on Purebred Dog Purchase Decisions in Dogshop Manado

Authors

  • Nadya Venezia Mewengkang Ilmu Administrasi Bisnis
  • Lucky F. Tamengkel
  • Olivia F. C. Walangitan

DOI:

https://doi.org/10.35797/ejp.v7i1.61228

Keywords:

Video Marketing, Testimonials, Purchasing Decision

Abstract

 

In the rapidly growing digital era, marketing strategies through social media and other digital platforms have become very important, for businesses engaged in selling pet shop products such as Dogshop Manado. Video marketing and customer testimonials were chosen as two main elements that are believed to influence consumer decisions in choosing and buying products. The purpose of this study was to see how much influence the use of Video Marketing and Customer Testimonials has on Purchasing Decisions at Dogshop Manado. This study uses a quantitative approach, and the population of customers at Dogshop Manado with a sample of 95 respondents. Sampling in this study used Simple random sampling technique while the instrument used a Likert scale, with the SPSS version 30 application. The results showed that the use of video marketing had a significant effect on purchasing decisions at Dogshop Manado, and customer testimonials had a significant effect on purchasing decisions at Dogshop Manado.

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Published

2026-06-27

How to Cite

Mewengkang, N. V., Tamengkel , L. F., & Walangitan, O. F. C. (2026). The Influence of the Use of Video Marketing and Customer Testimonials on Purebred Dog Purchase Decisions in Dogshop Manado. Productivity, 7(1), 33–39. https://doi.org/10.35797/ejp.v7i1.61228

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