PROCEDURAL JUSTICE AND EMPLOYEES’ INTENTION TO LEAVE: THE MEDIATING ROLES OF JOB CHARACTERISTICS AND MEANINGFUL WORK IN THE POULTRY INDUSTRY

Authors

  • Steffiera Novenska Universitas Pelita Harapan
  • Rinto Rain Barry Universitas Pelita Harapan

DOI:

https://doi.org/10.35794/jmbi.v12i3.64668

Abstract

This study examines the effect of procedural justice on employees’ intention to leave, with job characteristics and meaningful work as mediating variables, in PT XYZ within the poultry industry. This industry plays a strategic role in supporting GDP and national food security, yet it continues to face high employee turnover. Data were collected from 200 permanent employees using a Likert-scale questionnaire (1–5) and analyzed using PLS-SEM.

The results show that job characteristics significantly influence meaningful work and reduce intention to leave. Procedural justice also has a positive effect on job characteristics and meaningful work, while simultaneously lowering intention to leave. Moreover, meaningful work mediates the relationship between job characteristics and procedural justice on intention to leave, including a dual mediation pathway through job characteristics and meaningful work.

These findings highlight the importance of implementing procedural fairness, managing job characteristics, and enhancing meaningful work as effective employee retention strategies. The study also provides practical insights for managers to strengthen employee satisfaction, engagement, and loyalty.

 

Keywords: Procedural Justice, Job Characteristics, Meaningful Work, Intention to Leave

Author Biography

Rinto Rain Barry, Universitas Pelita Harapan

Dosen Prodi Manajemen

References

Adebakin, M. A., & Okon, S. E. (2019). Procedural justice, job satisfaction and organisational citizenship behaviour within small and medium scale enterprises in Nigeria. Journal of Economics and Management, 38(4), 5–25. https://doi.org/10.22367/jem.2019.38.01

Agarwal, U. A., & Gupta, V. (2018). Relationships between job characteristics, work engagement, conscientiousness and managers’ turnover intentions: A moderated-mediation analysis. Personnel Review, 47(2), 353–377.

Akoh, A., & Amah, E. (2016). Procedural justice and employees’ commitment to supervisor in Nigerian health sector. International Journal of Management Science and Business Administration, 2(12), 28–36.

Akmal, M. E., & Rislisa. (2018). Hubungan job characteristic terhadap turnover intention pada karyawan. Analitika: Jurnal Magister Psikologi UMA, 10(2), 87–96.

Albrecht, S. L., Green, C. R., & Marty, A. (2021). Meaningful work, job resources, and employee engagement. Sustainability, 13(7), 4045. https://doi.org/10.3390/su13074045

Alfes, K., Shantz, A., Truss, C., & Soane, E. (2010). The link between perceived human resource management practices, engagement and employee behaviour: A moderated mediation model. The International Journal of Human Resource Management, 21(2), 190–212.

Allan, B. A. (2017). Task significance and meaningful work: A longitudinal study. Journal of Vocational Behavior, 102, 174–182. https://doi.org/10.1016/j.jvb.2017.07.011

Appollis, V. P. (2010). The relationship between intention to quit, psychological capital and job satisfaction in the tourism industry in the Western Cape [Master’s thesis, University of the Western Cape].

Armstrong, M., & Taylor, S. (2020). Armstrong’s handbook of human resource management practice (15th ed.). London: Kogan Page Publishers.

Aryani, R., Widodo, W., & Chandrawaty, C. (2021). How adversity quotient and organizational justice reduce turnover intention: Empirical evidence from Indonesia. Journal of Asian Finance, Economics and Business, 8(6), 1171–1181.

Badan Pusat Statistik. (2024). 8% Pekerja RI Berhenti Kerja pada 2023, Ini Alasannya. https://databoks.katadata.co.id/ketenagakerjaan/statistik/67639739d5f5a/8-pekerja-ri-berhenti-kerja-pada-2023-ini-alasannya

Bailey, C., Yeoman, R., Madden, A., Thompson, M., & Kerridge, G. (2019). A review of the empirical literature on meaningful work: Progress and research agenda. Human Resource Development Review, 18(1), 83–113. https://doi.org/10.1177/1534484318804653

Bayarçelik, E. B., & Findikli, M. A. (2016). The mediating effect of job satisfaction on the relation between organizational justice perception and intention to leave. Procedia – Social and Behavioral Sciences, 235, 403–411. http://dx.doi.org/10.1016/j.sbspro.2016.11.050

Charles-Leija, H., Castro, C. G., Toledo, M., & Ballesteros-Valdés, R. (2023). Meaningful work, happiness at work, and turnover intentions. International Journal of Environmental Research and Public Health, 20(4), 3565. https://doi.org/10.3390/ijerph20043565

Chen, X., Liu, Y., & Li, W. (2024). [Dalam O’Callaghan, 2024]

Correia, I., & Almeida, A. E. (2020). Organizational justice, professional identification, empathy, and meaningful work during COVID-19 pandemic: Are they burnout protectors in physicians and nurses? Frontiers in Psychology, 11, 566139. https://doi.org/10.3389/fpsyg.2020.566139

Dessler, G. (2020). Human resource management (16th ed.). Pearson Education.

Ecinsia, E., Nugroho, J. E., & Widjaja, M. L. K. (2024). Pengaruh Organization Commitment Terhadap Organizational Citizenship Behavior Dengan Person-Organization Fit Sebagai Moderator Pada Karyawan Oakwood Hotel & Residences Surabaya. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(1), 15–29. https://doi.org/10.35794/jmbi.v11i1.53339

Edrees, H. N. E., Sobaih, A. E. E., Gharbi, H., & Abu Elnasr, A. E. (2023). The influences of procedural justice on turnover intention and social loafing behavior among hotel employees. Journal of Risk and Financial Management, 16(2), 75. https://doi.org/10.3390/jrfm16020075

Ertosun, Ö. G. (2021). The decisive role of meaningful work and fair workplace in life satisfaction. Journal of Behavior at Work, 6(2), 89–101. https://doi.org/10.25203/idd.1023269

Fairlie, P. (2009). Meaningful work: A literature review. International Journal of Business Research, 9(2), 12–28.

Ferlito, F., & Respatiadi, E. (2018). Peran industri perunggasan dalam ketahanan pangan Indonesia. Jurnal Agribisnis Indonesia, 6(1), 45–57.

Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250–279.

Herdijanto, T. (2017). Pengaruh karakteristik pekerjaan dan kepuasan kerja terhadap komitmen organisasi dan intention to quit (Studi pada karyawan PT. Merak Jaya Beton). Media Mahardhika, 15(3), 351–361.

Isma, S. M., Mintarti, S., & Tricahyadinata, I. (2020). Pengaruh organizational reward dan procedural justice terhadap perceived organizational support serta job embeddedness. Jurnal Kajian Manajemen Bisnis, 9(1), 48–55.

Janik, M. (2015). Meaningful work and secondary school teachers’ intention to leave. South African Journal of Education, 35(2), 1008.

Johnsrud, L. K., & Rosser, V. J. (dalam Samadi et al., 2020)

Kinicki, A., & Fugate, M. (2018). Organizational behavior: A practical, problem-solving approach (2nd ed.). McGraw-Hill Education.

Kurniawati, E., & Ramli, A. H. (2024). The influence of procedural justice, organizational trust, and organizational commitment on work engagement. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 755–772.

Matthews, R. A., & Ritter, K.-J. (2019). Applying adaptation theory to understand experienced incivility processes: Testing the repeated exposure hypothesis. Journal of Occupational Health Psychology, 24(3), 270–285.

Montañez-Juan, M. I., García-Buades, M. E., Sora-Miana, B., Ortiz-Bonnín, S., & Caballer-Hernández, A. (2019). Work design and job satisfaction: The moderating role of organizational justice. Revista Psicologia: Organizações e Trabalho, 19(4), 853–858.

Noor, A., Radiansyah, A., Selfiana, Ishak, R. P., Hakim, C., Rijal, S., & Hendriana, T. I. (2023). Human resource management. Jakarta: PT. Sonpedia Publishing Indonesia.

O’Callaghan, S. (2024). Procedural justice, job characteristics and meaningful work: A mediation analysis. Journal of Organizational Behavior, 45(1), 58–75.

Pearce, C. L., & Locke, E. A. (2023). Principles of organizational behavior: The handbook of evidence-based management. John Wiley & Sons.

Robbins, S. P., & Judge, T. A. (2024). Organizational behavior (19th ed.). Pearson Education Limited.

Saputro, W. E. (2019). Gambaran kebermaknaan kerja (Meaningful Work) pada perawat yang bekerja di rumah sakit pemerintah (Skripsi Sarjana, Universitas Islam Negeri Sunan Kalijaga Yogyakarta).

Saleh, T. A., Mehmood, W., Khan, J., & Jan, F. U. (2022). The impact of ethical leadership on employees’ turnover intention: An empirical study of the banking sector in Malaysia. The Journal of Asian Finance, Economics and Business, 9(2), 261–272.

Samadi, L., Bagheri, M. S., Sadighi, F., & Yarmohammadi, L. (2020). An investigation into EFL instructors’ intention to leave and burnout: Exploring the mediating role of job satisfaction. Cogent Education, 7(1), 1781430.

Sasso, L., Bagnasco, A., Catania, G., Zanini, M., Aleo, G., Watson, R., & RN4CAST@IT Working Group. (2019). Push and pull factors of nurses’ intention to leave. Journal of Nursing Management, 27(5), 946–954. https://doi.org/10.1111/jonm.12745

Simonet, D. V., & Castille, C. M. (2020). The search for meaningful work: A network analysis of personality and the job characteristics model. Personality and Individual Differences, 152, 109569. https://doi.org/10.1016/j.paid.2019.109569

Sun, J., Lee, J. W., & Sohn, Y. W. (2019). Influence of organizational justice on meaningful work and work engagement. Sustainability, 11(19), 5386. https://doi.org/10.3390/su11195386

Tielung, M. V. J., Karuntu, M. M., & Samadi, R. L. (2024). Pengaruh TQM Terhadap Keunggulan Bersaing Yang Dimediasi Oleh Resource Based View Pada Perusahaan Pengolahan Ikan Di Kota Bitung. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 11(1), 146–159. https://doi.org/10.35794/jmbi.v11i1.54404

Van Wingerden, J., & Van der Stoep, J. (2018). A longitudinal study on the relation between strengths use, meaningful work, work engagement, and performance. Frontiers in Psychology, 9, 2145.

Wedantha, I. K. G., & Supartha, I. M. (2016). The effect of procedural justice and job satisfaction on employees’ organizational commitment. E-Jurnal Manajemen Unud, 5(8), 4567–4580.

Yasin, M. (2020). The relationship between procedural justice, job satisfaction, and organizational commitment: Evidence from employees in Pakistan. International Journal of Human Resource Studies, 10(3), 1–17.

Younas, M., Ahmad, R., & Iqbal, J. (2015). Impact of procedural justice on job satisfaction and turnover intention: Evidence from Pakistan. International Journal of Management Sciences, 7(2), 24–32.

Zhao, H., Wu, W., & Song, Z. (2024). Procedural justice and employee outcomes: The mediating role of meaningful work. Management Research Review, 47(5), 1021–1040.

Downloads

Published

2025-10-15

How to Cite

Steffiera Novenska, & Barry, R. R. (2025). PROCEDURAL JUSTICE AND EMPLOYEES’ INTENTION TO LEAVE: THE MEDIATING ROLES OF JOB CHARACTERISTICS AND MEANINGFUL WORK IN THE POULTRY INDUSTRY. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 12(3), 1308–1317. https://doi.org/10.35794/jmbi.v12i3.64668

Most read articles by the same author(s)